Hilton Garden Inn Downtown Birmingham Guest Reviews
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1.3 miles from Birmingham centre |
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Ava, Hazel Green, visiting Linn Park Birmingham Tue, 20 June 2023
Wouldn’t stay again. This was the first bad experience for a stay at a Hilton Hotel. I expected more out of them.
Liked: The hotel was clean.
Disliked: They were not told as to how breakfast was being offered. I didn’t know there were two hotels in one. They didn’t let their guests know how the dining arrangements were. You had to find out on your own. Parking was awful. Even after paying for self parking they did not have adequate parking for all their guests. When I returned from my event I was told to park on the curb behind the security car. Cars were parked everywhere. The hotel did not have proper parking for their guests. I will not stay there again.
Williams Mon, 24 February 2025
Exceptional
Williams Mon, 24 February 2025
Exceptional
Dekita Mon, 24 February 2025
Will stay again
Liked: Location
James Wed, 19 February 2025
I shouldn’t have to pay...
Disliked: I didn’t receive refund
Victor Tue, 18 February 2025
Exceptional
Linsey Sun, 16 February 2025
Exceptional
Kelly Thu, 6 February 2025
Exceptional
Latasha Mon, 3 February 2025
Superb
Ladaija Thu, 30 January 2025
Horrible.
Liked: Nothing but the location
Disliked: As soon as I checked in I was charged for the entire stay although I had already paid through booking. Instead of rectifying the situation the manager made me reach out to booking to fix a mistake THEY made. When I thought the issue was “resolved” they informed me I wouldn’t be charged again. Instead I was charge 3 more time after that over a period of 2 days. I was never offered compensation or any type of apology or free stay. It ruined my fiancé’s entire birthday weekend because they wiped out my account for $1100 dollars. I was told the charges would drop off and I would be reach out to from the GM in 24-48 hrs. It has been days and I have not heard from anyone at all. I will never stay at this establishments again and I’m also thinking twice about ever using booking again. The whole experience was terrible. Not to mention when we got up to the room, it was half cleaned and the toilet was broken. I had to clean the tub out myself.
Thomas Tue, 28 January 2025
Very good