The hotel was excellent. Our room was very nice and the bed was extremely comfortable. We were going to a concert at the Coach House and the location of the hotel was fairly close. We received excellent customer service when we arrived as well as when we checked out. We would definitely stay again. Thank you.

Liked: Excellent place to stay.
Disliked: No negative comments

We enjoyed the hotel alot and would definitely go back.

Liked: Great location for event we attended. Great rooftop bar and good food.

Good

Liked: The deco and overall condition of the property was as expected. Staff was friendly and helpful for the Most part. The location was great with shops and restaurants near by.
Disliked: We chose not to have our room cleaned for 2 days was unnecessary, but when we requested the room to be cleaned and new towels stocked, it didn't happen. Additionally when I went to the desk to lodge disappointment and we needed towels for that night, he gave them to me but never apologized or acknowledged the failure of the staff. Not great customer service

Superb

very nice, influenced by the...

Liked: Renovated rooms, location, relaxing lobby.View from the rooftop lounge.
Disliked: That valet parking or self parking was the same price.The circle entrance is too tight, when multiple cars gather. There is too much concrete in the center circle. ned some soft scape

Great

Liked: Great
Disliked: Nothing

Need to hire security or...

Liked: The location was perfect for the event I attended.
Disliked: There was so much noise coming from the room next door.I tried calling guest services and no answer.People yelling and slamming doors until 3:20am.

Exceptional

Liked: Location and comfort

Excellent experience❣️

Liked: Great room, awesome restaurant and service
Disliked: No negatives to note

Disappointing

Exceptional

Liked: Nice comfortable room. Close to the Wharf