Hilton Garden Inn Cleveland Airport Guest Reviews
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9.4 miles from Cleveland centre |
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Ryan, Brampton Sun, 18 October 2015
We arrived at the hotel at 2a.m. for late check in. The hotel staff were very welcoming and got us set up with our room very quickly so we could get to bed. Staff was very helpful in helping with directions and suggestions for places to eat and visit! Would definitely go back.
Liked: Staff was super friendly and helpful.
Disliked: Pool had way too much chlorine.
Brandy Thu, 3 April 2025
Pleasant
Liked: They were under construction
Taylor Sun, 30 March 2025
Bad
Liked: Save yourself the money, this is a motel six for the price of the Hilton. Broken ac, construction all over the building, and a staff that was never around.
Theresa Mon, 24 March 2025
Good
Bethina Mon, 17 March 2025
It was horrible
Liked: I’ve been traveling for 40 years worst experience I’ve ever had! I had my 3 month old granddaughter with me with tubes in her nose and an oxygen tank so she can breathe and there were renovations happening and no lobby and my granddaughter was coughing from all the dust. Lady who checked us in after an hour of waiting in the dust and noise with a baby wouldn’t accept my email confirmation showing I prepaid for our room. Long story short I only stayed in the room for 2 hours then checked out. I should get my money back
Disliked: Everything
Stuart Fri, 14 March 2025
Good and convenient facility near...
Liked: Location and shuttle
Disliked: temporary work zone on foyer
Paul Sun, 9 March 2025
Overpriced for a hotel in...
Liked: Location from airport is great and staff with early check in were very accommodating
Disliked: Major renovations happening upon arrival and no mention of that when booking. Rooms bed sheets were very old looking. Breakfast wasn’t great either. Visit after renovations and maybe it would be worth what I paid
Damian Wed, 5 March 2025
Very good
Bonnie Tue, 18 February 2025
Pleasant
Liked: The stay was great. My only complaint was that my room was sooooo dark. Even with all the lights on
Disliked: Too dark
Hannah Mon, 17 February 2025
Superb
Tracy Sat, 15 February 2025
The hotel is perfect for...
Liked: People were nice and close to airport
Disliked: It was a really ratty looking room. One chair to sit in, one lamp on one nightstand and none in the other, and the worst was the AWFUL bedspread. It was white with fifty pulls in the fabric. With a company that must b profitable (because they are doing major, major renovations) would they keep such nasty looking bedspreads!