Stay was very good and...

Liked: Everyone was very friendly, hotel was very clean & my room was spacious
Disliked: Only one elevator worked so it was anywhere from a 5-15 minute wait for an elevator

Superb

Exceptional

Good

Liked: Everything
Disliked: Parking!

Decent but not worth the...

Liked: the bed was comfortable & nice view from the window.
Disliked: The add we had originally saw to order the room originally said they had a hot tub, wine limited, room service. Neither of which were there, also the shower & bathroom never stayed warm even though the room was ( other bathrooms stay warm from steam) and with low temperatures outside it was needed and wasn’t helpful, also didn’t have garbage bags in garbage cans called and requested them & didn’t come for hours. 3/5

Very good

Liked: Cleanliness
Disliked: The time it took for the elevators to go up and down The HVAC system was so loud in my roomIt was extremely cold and the comforter was thin

Great hotel, minor things to...

Liked: Location was fantastic (I was there to visit the Field Museum), Lobby staff, store and amenities were great. Room was nice, corner view of city, bed was comfy, bathroom great, easy hot water in shower. Lots of good restaurants all around, including breakfast options. Taxis and Uber easy to setup, fast to arrive.
Disliked: Minor or hard to avoid, but the EL train was one block over, and sounded like a jet flying overhead and room heater kind of noisy so had to wear super duper earplugs to sleep. Not sure if rooms on the south side would be quieter, but worth asking. I needed an extra blanket, which they got up to me as soon as I realized, which was pretty late, so I was grateful.

Passable

Liked: I like the place is very comfy and cleaned.
Disliked: They charge me $6.00 extra dollars, is not too much money but they don't told me why was this charge. They don't return my deposit until now.

Exceptional