Very good

Professional staff was able to...

Liked: so when I arrived my reservation was not showing on the screen from a 3rd party because my name wasn't put in right Anika was at the desk and booked me another room with peace of mind. Anika was able to maneuver through my E mail to find my confirmation number and cancelled th e 3rd party. Well done Anika

Exceptional

Exceptional

Very good

we enjoyed our time their...

Liked: the location was nice and quiet and had a lot of places to eat and stores to shop nearby. hotel was clean and the bed was very comfy. the hot water also lasted a very long time and the soap and shampoo and conditioner smelled lovely. the staff was friendly and helpful.
Disliked: that they were still doing reservations, so the hallways were a bit spooky, and they got rid of the pool, so it wasn't anything to do inside the hotel but plenty to do outside of the hotel.

Chesapeake Hilton Stay

Liked: Enjoyed the room. It was clean and comfortable.
Disliked: The hotel is undergoing renovations. We literally walked through areas that were under renovations to get to our room. There was plastic taped up over areas that were painted and debris staged in areas that walk around.

Would do it again, I...

Liked: The staff were the most friendly ever, excellent. The cleaning staff didn’t speak English, I walked up to her and asked a question. She didn’t walk away. We played charades and I asked for paper. We laughed and she told me to wait. She ran off and came back with paper. The counter and bar staff were awesome and called me by name. I was only there ONE night.

Bad, Room, dirty and dusty

Disliked: The room that me and my wife stayed in was dirty and dusty. Apparently they are doing renovations at the hotel and they put customers in rooms that they are renovating. We was on the third floor and the third floor was a mess. Could not even use the vending machines due to construction equipment blocking the machines. We will never stay at a Hilton hotel again. I also texted a picture of the dusty room to the manager Bryan to let him know that we were very disappointed. I’m still coughing due to the dust in the room. We need a complete refund. We need to take our complaint to social media to warn everyone.. Bed, window seal, bathroom, everything was dusty…