Hilton Garden Inn Charlotte Southpark Guest Reviews
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5.6 miles from Charlotte centre |
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Jay Mon, 31 March 2025
Superb
Liked: Location. Close to the mall and whole foods. You can walk to both of these locations from the hotel.
Disliked: Their was a problem with the key card to get into the pool area.
Tracie Sun, 30 March 2025
Exceptional
Elizabeth Thu, 27 March 2025
Very good
Christina Wed, 26 March 2025
Very very clean! We had...
Liked: We were greeted by Semaj and he was so great! GREAT CUSTOMER SERVICE! Never experienced customer service in that way. He was very pleasant and tentative to all that was asked. Will definitely book again!
Robin Wed, 26 March 2025
Fine except for MIA front...
Liked: Location was perfect for our visit with Family in Charlotte
Disliked: We waited easily 15+ mins for someone to show up at the front desk. Had to knock on an “employees only” door to get an attendant out to the front desk to check in!?
Stephanie Mon, 24 March 2025
Ok
Liked: The staff was very friendly and always with a smile! The parking is perfect , close and always feel very safe!
Disliked: The rooms are showing their age! We have stayed here many time and it will be the last! The pillows have no substance and are paper thin. The air conditioning made noises on and off all night! The bathroom overall needs a good cleaning!
Wilfred Thu, 20 March 2025
I would recommend to my...
Liked: The employee's were very helpful
Disliked: Very good location
Susan Mon, 10 March 2025
Exceptional
Disliked: Cleaning only every few days
Timothy Mon, 17 February 2025
It was ok
Liked: Location, food
Disliked: Most of the staff were rude, with the exception of 2-3 workers and they tried to make me pay again once I got there even tho I paid thru booking.com. Fire alarm went off at 6AM for no reason and again at 630AM with no explanation
Gerald Sun, 16 February 2025
Superb