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AustraliaHilton Garden Inn Charlotte Southpark Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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| 5.6 miles from Charlotte centre |
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Brittney Thu, 30 January 2025
Passable
Robert Mon, 13 January 2025
Exceptional
Robert Sat, 11 January 2025
Exceptional
Bashar Mon, 30 December 2024
Good
Robert Tue, 17 December 2024
Exceptional
Annna Sun, 8 December 2024
Good
Ana Mon, 11 November 2024
Room 447 is terrible for...
Liked: Location is good
Disliked: The 4 nights I stayed I wanted to watch Netflix with my account and the TV is outdated! It's not smart! I thought it was absurd that a hotel of this level would have a TV that wasn't smart! The curtain is broken! I can't see sunlight in my room every day, I have photos! The curtain was held up by a "peg" "clip" what the hell? I've never seen that in a Hilton!! The curtain in room 447 needs to be fixed urgently! The air conditioning needs to be cleaned, there was a lot of dust in the air.
Jeff Mon, 11 November 2024
Nice hotel, great location and...
Liked: Great location. Large rooms. Friendly and helpful staff.
Disliked: Water pressure was very low in the shower.
Vishal Fri, 8 November 2024
Bad
Disliked: They charged my credit card thrice. Once 168 usd which were actual charge and original charges. after my checkout next day they charged 452 usd when I called they reveresed my amount. And then next day again they charged 312 usd and after call they told they refund it again.. but I didnot recieved that refund till today date. They are doing frauds. So beware using your card with them.
Susan Sat, 2 November 2024
Overall, our stay was great...
Liked: I needed a place close to my daughter’s residence and this place was only 8 miles away. It was very reasonably priced, very clean, and very comfortable.
Disliked: The only negative was the bartender in the bar. She was friendly enough but not very good at servicing new customers. She kept serving the customers already at the bar even though they ordered more drinks after we ordered ours. She made us wait far too long to get our first drink and she wasn’t busy at all. She needs to be better at her serving skills. We almost walked out because of it but my husband really wanted a nightcap before going to bed for the night.
