Hilton Garden Inn Charlotte Concord Guest Reviews
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9.1 miles from Concord centre |
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Laforrest Mon, 9 December 2024
The facilities are fine but...
Liked: The location and facility
Disliked: I was double billed for the room. The reservation was through Booking.com but your staff charged me a 2nd time for the full rate of the room and assigned me a new confirmation number. I was then told by the Hilton staff that Booking.com or my Bank needed to cancel any charges they took from me. Trying to resolve this issue between Booking.com and Hilton took more than two hours of my time calling back and forth. I have been a Hilton Honors member for more than 15 years and never had this problem.
Hairston Fri, 6 December 2024
It was in the best...
Liked: I like how clean the room was and the building.
Disliked: They had no free breakfast.
Lesa Fri, 6 December 2024
Very good
Huzor Tue, 3 December 2024
Excellent
Liked: Very clean room, comfortable beds, and quiet. I liked the coffee bar at the elevator entrance. The fireplace areas in the lobby were nice coming in from the cold
Angelina Mon, 2 December 2024
Pleasant
Uriel Mon, 2 December 2024
Superb
Tina Sat, 30 November 2024
Beautiful property
Liked: The lobby was amazing!! The fire place was going when i arrived. Phenomenal customer service
Disliked: N/a
Vanessa Sun, 24 November 2024
Superb
Liked: Room was very clean, the bed was fantastic!
Disliked: The indoor pool was not heated. We couldn't use it because it was cold in late October.
Christen Sun, 24 November 2024
Great Friendly Clean
Liked: staff was super nice , room we had was spacious , clean, smelled good, stocked with supplies, window view from the front of hotel you could see airplanes at times. Restaurant in hotel, pool, workout room, lobby has nice seating and a Glass fire place with TV's.
Disliked: we only had a two night stay
Parker Sun, 24 November 2024
I love Hiltonnnnnn !
Liked: Everything was great
Disliked: The pool room was cold as well as the water. Maybe have a heated pool or provide a heater in the pool room.