Hilton Garden Inn Birmingham/Trussville Guest Reviews
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10.5 miles from Birmingham centre |
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Kendra Tue, 8 April 2025
Don't advertise amenities that are...
Disliked: Wish I was advised before booking that the pool could not be usedAnd breakfast was not complementary
Shelton Sat, 1 March 2025
Exceptional
Donald Tue, 14 January 2025
Exceptional
Lashaundria Fri, 10 January 2025
Exceptional
Catherine Mon, 6 January 2025
The front desk and cleaning...
Liked: Property was very clean, had staff working and cleaning all day. Location was perfect. Felt safe and comfortable. The breakfast was delicious. The first morning we had an awesome waitress. The second and third day the older lady was not very nice or accommodating. Front desk and cleaning staff were super friendly. The room was very comfortable.
Disliked: Was a little dated and we were very sad that the pool area was under construction. Also sad that the gym wasn’t 24 hours.
Rebecca Fri, 27 December 2024
Exceptional
Corley Sat, 21 December 2024
Superb
Kathleen Wed, 27 November 2024
Terrible!!
Disliked: Found empty liquor bottles in the nightstand drawer while we had to search for the tv remote that was under the bed. The sheets had stains & the room was not very clean. Bed was uncomfortable as well. We were also told when we checked in after 6pm that our room may not be ready & they may have to charge us more then what we booked for. I accidentally booked a handicap room but that wasn’t explained when told the room wasn’t ready. They readily got us a room but we also had a charge from the restaurant at the hotel & we never ate there. They did eventually remove the charge but had I not checked my email before checking out & saw the receipt, wouldn’t have known.
Deborah Mon, 11 November 2024
Superb
Michael Fri, 8 November 2024
Good