Safe convenient location for going...

Liked: Location is very good as it is close to train station, and stores and restaurants . Also it is next door to an NIH shuttle pick up spot ( the pick up spot is at hotel directly next door). Perfect for those getting care at NIH. Also this room has a microwave and a fridge . Also the staff at this hotel are jolly and helpful.
Disliked: Could be useful to have a fridge with a small freezer section -to store a frozen microwaveable meal for guests that are on a tight budget and trying to save even more money on meals. I could not store any frozen meal during my stay. I bought fixings for sandwiches and fruit which I kept in my room fridge.

Exceptional

Exceptional

My stay was a 9...

Liked: I had to leave at 3:45am, so the lady at the front desk put together a fruit salad for me, because breakfast started at 6am.
Disliked: Prior to coming I had a question about something, so the lady who answered the phone transferred me to a "manager." The manager gave me no guidance and was very short with me.

Perfect

Liked: Staff and cleanliness. Manager Cordella (I might have spelled that wrong) was great!!!
Disliked: Close to everything.

Very good

Adequate.

Liked: Location, accessibility
Disliked: Breakfast was WAY too expensive and buffet was not hot. My stay was ok but I feel the entire hotel needs to be “polished” up. HVAC was exceptionally noisy.

Exceptional

A well-located hotel with polite...

Liked: The hotel is well located, with a parking garage on the property. I also liked the bed; it was very comfortable. The staff were very nice and polite, even calling to check if everything was fine during my stay. They resolved any issues they could at their level.
Disliked: I was quite disappointed with the noise from the AC. It seemed either too old or poorly maintained. The constant noise made my second night far from peaceful. I was surprised there was no toothpaste in the bathroom. This should be the bare minimum for a 3-star hotel.