Hilton Garden Inn Auburn Riverwatch Guest Reviews
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0.3 miles from Auburn centre |
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Farronato Tue, 15 April 2025
Very good
Tina Wed, 9 April 2025
I really wasn’t there much...
Liked: It was too bad that I didn’t know that the facilities were going through renovations no pool no gym no bar. my room was nice. The fold out couch /Bed mattress could be replaced with a better one. It was pretty bad. Everybody was very accommodating and apologized. This is my third day there I always enjoy it. Just wish I could’ve gotten in the hot tub.
Dean Mon, 31 March 2025
Not the book at not...
Liked: It was a confy clean room.
Disliked: The pool, hot tub and fitness center not being open.I booked the room from the hot tub and pool.
Stephen Mon, 24 March 2025
Room was fine and location...
Liked: Location was good and met our needs.
Disliked: When checking in on the morning of 3/22, we were told at the front desk that the cost of breakfast the following day would be $4.00 per person. When we stopped for breakfast on Sunday, which was set-up temporarily in the 1st floor exercise room, due to renovations taking place in the hotel, we were told that the discounted rate quoted to us was not valid for us. We were told, that, because we booked our room on the booking.com app., we would have to pay the full price, which was $17.00 per person. We decided to move on to another restaurant in the area. The reason we used the booking.com app to book our room, is that no one would answer the phone or call us back when we called the Hilton Auburn, ME Hotel directly. I am a Hilton Hotel Member for many years.
Michelle Fri, 21 March 2025
Nice
Liked: Nice
Disliked: Nothing
Jennifer Thu, 20 March 2025
Poor
Disliked: Nothing saying the site was under construction. The pool and hot tub were down. We got woken up by heavy machinery and something they were spraying hit our windows. We were on the 3rd floor.
Shawn Mon, 17 March 2025
Very poor
Jennifer Mon, 10 March 2025
Ask about hotel construction before...
Liked: Close to my fiancés family. Easy parking. Easy to navigate. Have stayed here before with no problems.
Disliked: Property was under construction, which was not disclosed at the time of booking the stay. The construction started early in the morning and lasted all day. And it was right above our room—WHICH WAS NOT THE KING SUITE WITH JACUZZI THAT WE BOOKED!! Our king suite had been “double booked” through booking.com & we stayed 2 nights in a regular queen room. We were not compensated or reimbursed for the inconveniences.
Kayla Mon, 10 March 2025
Disappointing
Kristyann Sun, 2 March 2025
I did not stay
Liked: NA
Disliked: I did not stay at this hotel. I booked this hotel for the pool access. My grandkids were excited to spend time with me and swim. No where did it specify that the pool was closed or that the hotel was under renovations.