I was very upset about them not taking school checks. What hotel in this area who don't honor school systems' checks? They were not considerate when most of the guests were from schools and didn't accept checks or were they considerate in taking the tax exempt forms. There was also no continental breakfast being that the rooms were so expensive. Who wants to pay $10.00 for breakfast after paying $189 per night? Something should have been complimentary other than water! I was very disappointed in the way we as educators were treated - not fair!

Disliked: No consideration for school systems. There was no Christmas decor. There were spots of mold in the bathroom on the walls and shower curtains.

Our first room smelled of mildew which we discovered was from a leak under the sink and the phone didn't work. We were immediately moved to another room which was larger than the first. Very nice staff.

Liked: Helpful staff.
Disliked: Room was loud (next to elevator).

Exceptional

Superb

Liked: The Staff was great. Friendly smiling faces.

Great Location for Concerts!

Liked: I love the location! It's close to Gas South District, so if you're heading there for a concert, this hotel is perfect. The room was clean, spacious, and the bed was comfy after a long day of shopping in Duluth.
Disliked: N/A

Exceptional

Liked: Clean and friendly. Within walking distance to our venue

Exceptional

Exceptional

Breakfast

Liked: Great experience we did get an upgraded room because my room was double booked but the staff was great about taking care of it. I wish they offered waffles for the kids with the breakfast but was told I could buy a waffle separately for 15 dollars not happening

Exceptional

Disliked: There were no big towels in the bathroom.

Exceptional

Liked: Everyone was Excellent