Hilton Garden Inn Atlanta Ne/Gwinnett Sugarloaf Guest Reviews
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4.7 miles from Duluth centre |
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Tiffiany, Mcdonough Fri, 2 December 2016
I was very upset about them not taking school checks. What hotel in this area who don't honor school systems' checks? They were not considerate when most of the guests were from schools and didn't accept checks or were they considerate in taking the tax exempt forms. There was also no continental breakfast being that the rooms were so expensive. Who wants to pay $10.00 for breakfast after paying $189 per night? Something should have been complimentary other than water! I was very disappointed in the way we as educators were treated - not fair!
Disliked: No consideration for school systems. There was no Christmas decor. There were spots of mold in the bathroom on the walls and shower curtains.
Laura H, Perry Tue, 9 August 2016
Our first room smelled of mildew which we discovered was from a leak under the sink and the phone didn't work. We were immediately moved to another room which was larger than the first. Very nice staff.
Liked: Helpful staff.
Disliked: Room was loud (next to elevator).
Donna Tue, 5 November 2024
Exceptional
Macias Mon, 4 November 2024
Very good
Liked: I like how spacious the rooms were and the view was pretty. The location was perfect.
Disliked: Some of the hallways smelled like smoke
Blanca Mon, 4 November 2024
Exceptional
Liked: Was really clean & comfortable
Valerie Sat, 2 November 2024
Exceptional
Liliy Mon, 28 October 2024
Pleasant
Liked: Breakfast ok
Disliked: Broken windows curtain
Talitha Mon, 7 October 2024
Bad
Liked: It offered a shop to purchase snacks
Disliked: 1. Staff did not know the processes of the hotel2. No adaptors for internal plugs3. Unhelpful staff not willing to go above and beyond to provide customer satisfaction 4. No provision for Room service 5. No willingness to assist with caling a taxi/Uber6. Rooms are not cleaned everyday and only on request
Jasmine Mon, 23 September 2024
Good
Yilian Sat, 21 September 2024
I had a great time!
Liked: The friendly staff, location, and clean.
Conner Mon, 9 September 2024
Very good
Christina Sat, 7 September 2024
Exceptional
Liked: The staff was extremely pleasant, and the facility was in a great location
Disliked: Handicapped accessible room, but the bed was too high to get into. Had to use a stool to get in bed