Liked: Hotel was well located; staff helpful; rooms large and well finished.

Many thanks to Melvin and all of the staff members who ensure that guests are comfortable, safe, and peaceful during their entire stay at the clean, well appointed and fully stocked Hilton Garden Inn at Arlington Shirlington.

Liked: Friendly, positive, courteous and professional staff accommodate you and your guests throughout your visit.
Disliked: N/A

Exceptional

Exceptional

overall great, would stay there...

Liked: The room was great.
Disliked: It was the Thanksgiving holiday but the restaurant was understaffed and slow. There were not any real vegan options but that could have been because the service was poor. This was the only issue we had. Otherwise, everything was great.

Great weekend!!!

Liked: Great location! Very clean!

Have stayed twice now and...

Liked: Breakfast is good and staff are very nice. It's located close to family we were visiting and has lots around it to eat out if we were staying longer.
Disliked: Parking is not as convenient for in/out as I would wish. Some things showing wear and tear and need to be replaced (top on toilet tank cracked, buttons on ottoman missing; only black out shades in windows (were there curtains at some point?). Mattress was starting to sag in middle. Hard to figure out climate control and TV--needed to call front desk to reboot satellite and were either freezing or hot. Shower is a bit narrow. Hand held shower head would be great.

Exceptional

Liked: The staff, concierge and shuttle driver. I showed up a day earlier than my reservation. The concierge helped get me a room at another hotel and the shuttle driver was very nice to drive me to my destination. I have to say when I stayed a few years ago, I showed up for breakfast and the waitress totally ignored me and the concierge was not friendly. I’m so glad you made improvements for the better.
Disliked: I can’t think of anything.

Superb

Very good

Passable

Liked: The location was excellent. The service was excellent. The concierge was excellent.
Disliked: The conditions of the entrance furnishings were dirty, stained, and nasty. The elevator was dirty and had a bad odor. The bartender couldn't fix requests because she said they hadn't furnished her with certain things.