Hilton Garden Inn Ames Guest Reviews
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3.6 miles from Ames centre |
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Seneca Fri, 14 February 2025
Very good
Brenda Mon, 3 February 2025
Very nice, front desk employees...
Liked: well kept, inside and out
Jane Tue, 14 January 2025
Friendly, comfortable and convenient.
Liked: The lobby was spacious and comfortable and the whole property was updated. My room had plenty of charging ports and convenient outlets. Enjoyed having a Keurig coffee maker and mini fridge in my room.
Disliked: No complaints
Antonacci Mon, 2 December 2024
Superb
Liked: cleanliness of the location, how close it was to the campus, and friendly staff
Brian Sat, 30 November 2024
Good
Liked: Bar and pool
Disliked: No complementary breakfast
James Thu, 10 October 2024
Fine, but I paid a...
Disliked: Eggs were cold and dry. Worse than the free Eggs at a Hampton etc. Rooms weren't that quite, could easily here noises from the hallway.
Deb Tue, 10 September 2024
Good
Disliked: The front desk lady was rude during check in and also the following day when we had a question about where to locate coffee. Didn’t like the fact they didn’t have a free breakfast option. Coffee was terrible.
Julia Fri, 30 August 2024
Good
Simon Thu, 18 July 2024
This hotel is way, way...
Liked: The location is great and they have a nice little pool area. The breakfast is nice. The area for breakfast is pleasant and really nice to hang around in.
Disliked: The maid tries to skip doing the rooms. Each day I would carefully place the “maid service please” thing on the doorknob. Then I would return later to see it on the floor in the hallway. Our room wouldn’t get any cleaning or maid service unless I requested it by complaining that the maid was slipping our room. So we had to use wet towels and our bed was not being made regularly. We did get maid service after I complained the last day. Once day I even returned twice in the afternoon to check if the maid had come. She had not come.The pillows in this hotel are 5 years past worn out. They are completely flat. The bathrooms are not clean. The toilet in our room didn’t flush. I made the reservation months in advance and got a noisy room. Kids were running in the hallways, shouting at night and knocking on doors and running away. They pranked our room. The staff in this hotel are not happy and they do not greet the customers. They look depressed.
Koerner Tue, 28 May 2024
Superb