Good

We would not recommend this...

Liked: watching TV
Disliked: Hotel Room Review: A Disappointing Stay at Hilton Frankfurt AirportOur one-night layover at the Hilton Frankfurt Airport was unfortunately far from what we expected from a four or a five-star property.Room Experience:We were assigned a room overlooking the courtyard, which offered no privacy and felt uninviting. The courtyard was tiled with cold, bathroom-like silver tiles, making it unpleasant to look at, and no effort was made to include plants or greenery to soften the atmosphere. We could not even see the sky and felt like a prison in Frankfurt airport. Adding to the discomfort, the lighting in the room was dim, creating a gloomy and oppressive feel.The room was also very cold due to a malfunctioning heating system. (FYI temperature that day was 1 degree outside) While the housekeeping staff kindly offered to send a technician, it felt impractical given our short one night stay. Additionally, the bed covers were extremely light, unsuitable for the cold conditions, and there were no extra blankets provided in the room. We had to request additional covers/slippers and wait for them to arrive, which added to our dissatisfaction. For a five-star hotel, it’s unacceptable to face such basic issues. A proactive solution, such as offering a different room or an upgrade, would have been appreciated.Ambience and Staff:The lobby mirrored the lack of warmth we experienced in the room. It was cold and uninviting, with no music or welcoming decor. The staff, though professional, lacked friendliness—something as simple as a smile could have made a difference.Final Thoughts:Overall, the stay was deeply disappointing. A five-star hotel like Hilton should prioritize guest comfort by ensuring functional rooms, proper lighting, and a welcoming environment. The lack of attention to these basics, coupled with the disengaged atmosphere, makes it hard to recommend this property. We hope the hotel addresses these concerns to improve the guest experience in the future.

Superb

Liked: Location
Disliked: N/A

Exactly what I needed.

Liked: The room was spotless, quite spacious and comfortable. It had everything I needed to prepare for my long flight the next day.
Disliked: One can of drink in the mini bar was half empty but other than that it was a perfect room.

Amazing stay

Liked: - Very clean and walking distance to airport terminal- Luggage trolleys available- amazing breakfast buffet including a variety of gluten free options

Exceptional

Exceptional

Okay

Disliked: The transportation to Terminal 2 was awful due to bad instructions provided by the hotel staff and the lack of directional signs.

Perfect stay one night before...

Liked: Super value for money. Nice and modern facilities, clean, all what one needs.Very close to the terminals, whichever you depart from. More than recommended!