Hilton Dallas/Plano Granite Park Guest Reviews
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15.7 miles from Plano centre |
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Kilgore Wed, 5 March 2025
The staff was accommodating.
Liked: Interior design was very nice and interesting.
Disliked: The exterior of the building was dull and had flickering lights
Meagan Mon, 3 March 2025
Very good
Liked: Recently renovated makes this older hotel seem brand new. Location at granite boardwalk is super nice.
Disliked: “Year round pool” apparently doesn’t mean it’s heated.
Judy Wed, 12 February 2025
Everything was good- not excellent
Liked: The location and access to good restaurants was excellent.
Disliked: It seemed there was just some lack of pride and excitement about the property. I know the occupancy was very low when we were there and even though we paid for a junior suite we were given one that seemed incomplete. - no full length mirror and a hook falling off the wall. The staff were responsive but the “extra care” Feeling was not present. It is a beautiful property and well located.
Ishfaque Mon, 27 January 2025
Poor
Disliked: Air Heating and cooling system bathroom sink and shower room was not good cleaning
Jennifer Tue, 21 January 2025
Nice but pricy
Liked: Rooms were very nice!
Disliked: They tried to charge us for parking even though I called specifically to ask if parking was included in reservation and was told yes, I also asked if it was a 4 min walk to Fogo and was told yes but it was a 4 min drive and the walk would have had us across the HWY but they offered a shuttle so it wasn't too bad, I used the hot tub and it was dirty and very scratchy.
D’ann Fri, 3 January 2025
One of our favorite hotels...
Liked: Beautiful hotel in a great location. Friendly staff
Disliked: Shuttle never running Room would Not cool down this time
Pamela Tue, 31 December 2024
I can’t wait to stay...
Liked: Open concept upon entering, very spacious with lots of places to sit and socialize inside and outside. It was decorated beautifully. The music playing constantly in the background was very nice. The hotel room itself was very spacious.
Disliked: That there is no covered area that leads from the hotel to the parking garage and it happened to be pouring down raining when we checked out.
Michael Sun, 15 December 2024
visit
Liked: The room, the service, the parking facilities, the shower.
Disliked: The power outlets near the bed didn't work very well. The TV didn't work originally and at times the TV listing didn't work.
Jordan Tue, 3 December 2024
Exceptional
Esnaider Thu, 14 November 2024
Exceptional