Hilton Bournemouth Guest Reviews
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Write a review
Vicky Sun, 22 December 2024
Fantastic Hotel, beautifully designed and...
Liked: Loved the location.. the Hilton looks great from the outside and inside is beautifully designed and decorated . Our room was really spacious and we had everything we needed.
Disliked: There was nothing we didn’t like .
Wareham Sun, 22 December 2024
Very good
John Sat, 21 December 2024
A pleasure to be in...
Liked: All the things you asked. Clean, convenient, good value, good staff.
Disliked: Nothing to dislike.
Victor Sat, 21 December 2024
The staff ruined my stay...
Liked: It was ok,
Disliked: The need to review what they do. I felt they lied about the prices. On getting to the hotel, I was forced to pay a deposit which was not stated on booking.com I felt this is a false representation of the actual price. The staff wanted to take £50 each night, after I had already paid. They were determined to take extra money by cunningness. I would like booking.com to investigate this and let them be transparent about the addition deposit, which the said will be returned. However, it should be made know to the public.
Michael Sat, 21 December 2024
Good
Michelle Thu, 19 December 2024
Great stay - thank you
Liked: Location was great and staff friendly
Disliked: Parking was difficult but I understand there isn’t much you can do about this, other than stopping inconsiderate drivers using two spaces
Natasha Thu, 19 December 2024
Filthy room & lovely breakfast.
Liked: Wasn’t quiet and breakfast was lovely. Nice big bath
Disliked: Check in was very forced. Dirty room, dirty underwear left in wardrobe, balcony glass was filthy, room falling apart.
Farah Tue, 17 December 2024
Wonderful birthday trip! Would return...
Liked: Lovely staff, clean rooms, great breakfast, good treatment
Disliked: Not applicable
Emma Tue, 17 December 2024
Not the relaxing night I...
Liked: Was nice
Disliked: Was very loud in hotel. Left more tired than when I came. Not relaxing at all wasted money I'm afraid. I know cleaner are doing their job but all you can hear is constant banging of doors.
Farshad Tue, 17 December 2024
Disappointing
Liked: Location
Disliked: I think , they need to look into how they can improve guests experience and be more responsive and thorough