Hill Country Inn & Suites - New Braunfels Gruene Guest Reviews
Write a review
2.5 miles from New Braunfels centre |
Write a review
Candi Tue, 18 March 2025
Bad
Charles Tue, 25 February 2025
Passable
Liked: Location
Disliked: Carpet needs to be replaced and there were tiny black bugs all over the bathroom the last night
Emily Tue, 18 February 2025
Bad
Liked: Horrible forwards calls once y left, ne er returned my deposit nor does anyone answer my call. Absolutely will not go back n I been staying there 7 years.
Disliked: Horrible forwards calls once y left, ne er returned my deposit nor does anyone answer my call. Absolutely will not go back n I been staying there 7 years.
Judy Sat, 30 November 2024
Very good
Von Mon, 11 November 2024
Very poor
Liked: Rude cleaning staff, very pushy
Sarahh Sat, 31 August 2024
Not what I expected could...
Liked: I like the location were the hotel is. The staff was great.
Disliked: The breakfast there is not hot food besides waffles. Only one brand of cereal. No other option on cereal. Had to go get breakfast. The coffee was gross. Room. No Microwave in the room. To start off that is no good for us staying 3 nights. The head board above bed are not dusted there was food behind the chair in the room. Also hair in the sink and tub. The fridge barely work we had to turn it all the way up just to get a little cold. The beds where nice besides my sister bed was caved in like the box spring was broken. The rooms look like they haven’t been deep cleaned in awhile. I work at a best western and this is not what I expected from something that is by best western. I expected clean rooms and a room with a microwave, a working fridge. Would not stay here again definitely will be looking into something better next time
Maritza Sat, 24 August 2024
Very poor
Liked: The appearance doesn't looks like the website.
Disliked: The appearance doesn't looks like the website.
Patricia Tue, 20 August 2024
Would recommend to friends and...
Liked: Friendly and clean environment
Disliked: Traffic sounds from loud mufflers
Robinson Tue, 20 August 2024
Robbery.
Liked: Nothing. I never even got to check in.
Disliked: The fact they took my money even though I was to pay at the counter when I got there. And never actually arrived on the hotel grounds.
Gianna Mon, 19 August 2024
Pleasant