Highwayman Hotel Guest Reviews
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Heather Fri, 15 November 2024
Very good
Liked: The room was comfortable for one night. The bed was comfy. Meals were nice.
Julia Wed, 13 November 2024
Pleasant
Liked: Lovely clean room, great position for the M1
Disliked: The room was cold when I got in. I had to ask receptionist to sort the heating out in the room.
Trevor Tue, 12 November 2024
Pleasant
Liked: Nice big room and bed
Disliked: Restaurant was quiet but still told we would have to wait at least an hour for meal
Danica Mon, 11 November 2024
Exceptional
Tony Mon, 11 November 2024
This will be our regular...
Liked: The location was perfect for a "snooker club" visit. Lovely room although cold as the heating is broken. We were provided with a fan so that was really great service. The water was hot and the shower was a good pleasure. Nice clean kettle and really lovely comfortable bed. The breakfast in the attached Greene King pub is such good value and is delicious too.
Disliked: The heating being broken and getting to the room ro find they left the windows open. It was freezing. But wecwere provided with a heater within 5 mins of asking.
Wayne Mon, 11 November 2024
Waited ages at reception to...
Faye Sun, 10 November 2024
Always love my stay at...
Liked: Always Clean and staff are pleasant.
Disliked: Would be nice for breakfast to be included in the price sometimes.
Richard Sun, 10 November 2024
Good
Rosie Sat, 9 November 2024
Very good
Charmaine Sat, 9 November 2024
Bad
Disliked: Food was cold and shocking and had to be returned on the first evening.Our room had hairs in the bath and a random hair in the bed which we did not complain about.The next morning we went for breakfast and was refused this was at 8:55 am after being told breakfast was served until 9 am.We complained about this, we then left the establishment for a day out at the zoo to return to be refused access to our room.We were excused of smoking in our room which was a complete lie. We were then told the person we spoke to that morning was the general manager. Which indicates that the manager did not like that we complained and made an accusation to have us leave the property and that our booking had been cancelled.We asked to speak with her and she refused to come down and made someone else deal with what was her shocking accusation and behaviour.Overall a dreadful experience and not recommended.