Exceptional

Pleasant

Liked: Front desk staff was wonderful. One lady must be there 24/7. She is a gem! She deserves a raise. Breakfast was lovely.
Disliked: Freezing room, followed by 80 degree room, followed by freezing room. Heat could not be controlled by thermostat. Bedroom trash not emptied when I got there. No cleaning while there. Missing part for coffee maker.

Won't be staying here again...

Liked: Clean areas. Comfortable bed and linens. The waffles were good, but breakfast could have used more protein items. There was boiled eggs, milk, and sweetened yogurt in the fridge.
Disliked: The hotel was doing a refresh, so the paint smells were awful throughout the hallways. The pool and workout room was closed due to the refresh and when asked for a discount, as it was freezing outside and I couldn't use those facilities, manager told me I should have found another hotel. I had booked this hotel months in advance and flight got in late, so that would have been a challenge with the freezing weather. I was on the 4th floor when the fire alarm went off one evening, but no one called my room to let me know what to do. When I finally called the front desk, I was told it was not a real alarm and everything was fine, she was quite rude and wondered what my problem was.

Exceptional

Very good

Paid a lot of money...

Liked: The bed was decent. Location was good.
Disliked: Hotel room was dirty. Things were broken.

Exceptional

Superb

Overpriced with no hot breakfast....

Liked: Bed was comfortable
Disliked: Being painted with high VOC paint. I had to but a towel under the door to keep the fumes out. Burning our eyes. Breakfast was supposed to be 6-9am. Nothing there at 6 am not even milk so we had to leave. Long day ahead. We booked it and paid more than others because of the advertised breakfast.