Hideout on the Horseshoe Guest Reviews
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11.1 miles from New Braunfels centre |
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Roger Thu, 2 January 2025
Very good
Leslie Fri, 13 December 2024
Nice accommodations
Liked: Location was great. Check in was easy. Overall was a great place to stay. Beautiful area. Prices were reasonable.
Disliked: Need instructions on how to use remote for heater. Symbols on remote were not clear. Figured it out by process of elimination. Could use a mirror outside the bathroom to make it easier when there are multiple people getting ready.
Melanie Tue, 26 November 2024
+/-
Liked: The location was beautiful. The view from the veranda was so peaceful and stunning. The beds were very comfortable.. The path down to the river and the wedding venue were quite lovely too.
Disliked: The walls are super thin and you can hear everything from the room adjacent. When we went to make up the sofa bed, we discovered that the sheets had a big dirty stain on them. Of course, there is no contacting management after 5 unless there is an emergency. I left a message, and they contacted me just after 9am telling me they'd be right over, so we waited. And waited. After I messaged them back an hour later, they finally sent someone from housekeeping who just took the sheets and handed me a roll of toilet paper (?? ..we already had 2 extra) and said sorry. The manager texted later saying the housekeeper "just explained that the sheets were less lustrous and possibly older" (they were gross). No apologies about the sheets or attempts at assuaging the incident. Long story short: It is a beautiful setting, and overall a good experience, but don't rely on management.
Randall Wed, 20 November 2024
Was ok but wouldn’t recommend
Liked: Nice scenic location
Disliked: No instructions on ac remote. Got way too cold. TV didn’t get conventional or cable channels.
Allan Sat, 26 October 2024
Very good
Vivi Thu, 10 October 2024
Exceptional
Liked: Great location! Nice paved area to give you direct access to the river. The staff was very friendly and accommodating as well
Disliked: If you’re in a room adjacent to others, you can hear everything.
Rachel Tue, 1 October 2024
Great location and comfortable stay....
Liked: The views were gorgeous and the bed was very comfortable. Decor was simple but very nice.
Disliked: The bathroom mirror was slightly cracked at the bottom and the drain to the sink appeared a bit dirty. The TV also didn’t work properly but not important since I was there to enjoy peace and quiet after working all day.
James Sat, 14 September 2024
Good
Liked: I did not read entire text which had door code ANF WIFI network and password on it , so never got tv to fully work My fault!
Disliked: Wish could have seen river better from room
Nathalie Mon, 19 August 2024
Very good
Monica Mon, 19 August 2024
Cozy and serene.
Liked: The location was lovely, it may have been because I was mostly alone. I can imagine it would be a little less cozy if the cabins were full though.
Disliked: It would be great if there were barriers between the cabins on the back porch. It feels like a gathering of strangers when there is more than one group out on the deck.