Superb

Liked: Alexandra, the inn keeper, made our stay the most enjoyable experience!She is one of the best I have ever met. Her service and hospitality were excellent.We will return to the Hideway as our Santa Barbara accommodation.

A very relaxing and stress...

Liked: The location is great, but it is a bit hard to find immediately from the hectic entrance on Montecito. Just be prepared for its immediate appearance! The front desk staff were welcoming and helpful and the room was so nice, clean and comfortable. There is a definite feeling of being in a treehouse. A big plus was the trail just a block away up to the SBCC Campus and gardens overlooking the harbor. Such an awesome little hike for me and my dog! Frankly, this was a big surprise and a treat to be able to get to the beach without driving or really negotiating any major streets beyond Montecito. Pershing Park is just right there as well- so plenty of space to exercise my dog.

Disappointing

Liked: Beautiful bed and breakfast and nice staff. Booked the suite unit on the top floor.
Disliked: The shower did not work and was not distributing very little water. It was really stressful as I was trying to get ready for a Gala event and struggled to get enough pressure from the shower head to rinse the shampoo and conditioner. As I went to check out housekeeping let me know that the water was going back into the wall and flooded the room below. Disappointed they even rented my room to me knowing the shower did not work. Wouldn't the cleaning team have caught this when they tried to clean the shower from the previous guest? They said they would credit me back 50% of the night for all the inconvenience but the credit never came through.

Exceptional

Good for what we paid

Liked: Very cute hotel. Rooms were darling and completely redone. Love the addition of a tea pot to make tea/coffee in the morning.
Disliked: They said that breakfast was included from 8-10 but when we went down at 9:00 to get it, it was completely unorganized. We stood there for a few minutes, but the person at the front desk did not acknowledge us. All that was out was tea/coffee, fruit, and danishes, but it looked like some guests had eaten eggs from the dishes left on tables. It didn’t appear like there was any wait staff. We ended up walking out, checking out before check out time, and going to purchase breakfast elsewhere. Also, parking was very tight for larger vehicles.

Exceptional

Exceptional

Great little spot in Santa...

Liked: Loved breakfast, and the room! And the staff was great!
Disliked: The fireplace didn't work.

Lovely hotel

Liked: Absolutely loved this hotel. Kind staff, lovely rooms, very clean, comfortable beds, good breakfast. I can go on and on. I loved everything about this hotel ❤️