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HI San Francisco Downtown Hostel ee - (888) 608-6346
HI San Francisco Downtown Hostel, 312 Mason Street, San Francisco, CA -(888) 608-6346
Area: Union Square West
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BOOK ONLINE OR CALL - (888) 608-6346
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (1888 Ratings)
0.2 miles from San Francisco centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
HI San Francisco Downtown Hostel features a central location, just a 5-minute walk from shopping and dining in Union Square. This hostel features both shared dorms and private rooms, and select rooms include an private bathroom, sink, and mirror. Guests have access to all common areas, including a full kitchen and an amply furnished lounge. Free WiFi is available throughout the property. Secure lockers are offered. Laundry facilities is located on site. HI San Francisco Downtown Hostel is a 7-minute walk from the Chinatown Gates and 5-minute walk from San Francisco Center on Market Street.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
w
Non Smoking
q
Accessible
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` 24-Hour Front Desk
` Shared kitchen
` Wheelchair accessible
` Free Wi-Fi
` Game Room
` Off-Site parking
` Daily Housekeeping
` English
` French
` Portuguese
` Spanish
` Non-Smoking Rooms Available
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` Protective screen or physical barriers in appropriate areas
` Heating in public area
` Cleaning products available

HI San Francisco Downtown Hostel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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1

Poor - 1.0 out of 5

Emre Sat, 5 April 2025

Could be better

Liked: We were staying on the second floor near the Foosball room and common living room. The noise was excessive and we couldn't sleep until around 00:30 am. When I told the reception about the noise and the silent time period that was listed BY THE PROPERTY, he just didn't care. Breakfast was weak. Toilets and showers were clean, I thank the cleaning staff.

4

Very Good - 4.0 out of 5

Jessie Sat, 5 April 2025

Good location & decent price!

Liked: I liked the location was very good in the downtown area. breakfast of toast & apple with coffee. The beds were comfy & getting a towel was nice. The old building has a charm to it with all the floors creaking.
Disliked: The floors creaked and cold drafts in the hallways.

2.5

Fair - 2.5 out of 5

Cassiopée Thu, 3 April 2025

Ok for the price

Liked: I really appreciated how hard the cleaning crew worked to keep everything clean. The room was kept clean and we had fresh towels every day. The ranking is in no way a reflection on the cleaning crew. Lots of space in the bathroom.
Disliked: I wish the door of the room closed properly. As a woman traveling alone having a safely locked door would have made me feel safer. Breakfast was very basic but okay for the price. Overall the hostel itself was okay but the shared areas could get a little dicey: you never know who you are going to run into and that's part of traveling and staying in a hostel but security would have been a plus. Despite all of the cleaning crew's efforts the hall always smelled like pee. I enjoyed the activities organized for free by the hostel but the staff knew nothing about them: practical information like where and when to meet, if there is a need to register etc.

4

Very Good - 4.0 out of 5

Andrés Fri, 28 March 2025

Very good

Liked: The location was excellent!
Disliked: The breakfast was really poor and the elevator was broken the whole week.

3

Pleasant - 3.0 out of 5

Diogo Thu, 27 March 2025

Everything within expected with friendly...

Liked: Great location, great staff.
Disliked: Was supposed to have a room with a bathroom but because the shower wasn’t working properly for the majority of the stay it meant I had to use the corridor bathrooms, during repairs it was even completely closed off so toilet use was also through the corridor restrooms. Also a long stay in an upper floor (5th floor) while the elevator didn’t work wasn’t ideal, at least they could have moved me or something.

3.5

Good - 3.5 out of 5

Henco Sun, 23 March 2025

Good

3

Pleasant - 3.0 out of 5

Firdavs Fri, 21 March 2025

Pleasant

Disliked: I forgor my t shirt in this property, but they told me that they didn’t find anything. I’m pretty sure that I left it on a bed. It was a really nice tee. :(

4.5

Wonderful - 4.5 out of 5

Nicolas Wed, 19 March 2025

Superb

Liked: The kitchen and the common spaces
Disliked: The smell in the room

5

Exceptional - 5.0 out of 5

Rachel Wed, 19 March 2025

Exceptional

3

Pleasant - 3.0 out of 5

Jessica Mon, 10 March 2025

Pleasant

Disliked: No heater in the Middle of winter, in January. Room very cold, sheets and everything was cold, could not sleep comfortably

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HI San Francisco Downtown Hostel 312 Mason Street, San Francisco, CA