HI Boston Hostel Guest Reviews
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0.5 miles from Boston centre |
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Liping Tue, 25 March 2025
Bad
Disliked: The hotel maliciously overcharged, and the money has been refunded after complaining to booking.comDear Liping:Hello! Thank you for contacting Booking.com Customer Service Center.According to your request on the phone, the following is a summary of the incorrect charges:The guest has 3 reservations at the current hotel:4714.720.870 / 4870.943.463 / 4579.643.495For reservation 4714.720.870, the total price should be: 97+5.53+8.2+2.67= 113.4 USDFor reservation 4870.943.463, the total price should be: 97+5.53+8.2+2.67= 113.4 USDFor reservation 4579.643.495, the total price should be: (Room 1 has been cancelled for free)(35.1+ 2+2.97+0.97)X2= 82.08 USDTherefore, for these 3 reservations, the hotel should only charge a total of 308.88 However, the hotel mistakenly charged the guest $209.18. The guest provided all bank statements and proof of hotel charges. After verification, Booking.com paid the guest first.If you have any other questions, please feel free to contact the customer service department.Best regardsEric C.Booking.com Customer Service Team
Henry Mon, 24 March 2025
Great place in a perfect...
Liked: Perfect place to end a long train journey before heading home to Maine. Walking distance from South Station.
Disliked: A washcloth would have been nice.
Andrew Mon, 24 March 2025
It was the best hostel...
Liked: the quality of the breakfasts, location, bathroom options
Ryan Mon, 24 March 2025
Exceptional
Liked: Location, cleanliness, facilities.
Asher Mon, 24 March 2025
Very good
Liked: Good location.
Disliked: Breakfast was too basic.
Tiara Mon, 24 March 2025
Great location within walking distance...
Liked: Great location, friendly, helpful staff, generous free breakfast, luggage storage, map of area readily available
Vi Sun, 23 March 2025
Very good
Dana Sat, 22 March 2025
Exceptional
Blaine Fri, 21 March 2025
Exceptional
Blaine Fri, 21 March 2025
Exceptional