Without noite, friendly staff

Very good

very pleasant

Liked: breakfast, bed

Good

Superb

Liked: We had a nice stay at this hotel. Although it is currently undergoing renovations, the impact on our experience was minimal - just a bit of noise in the morning, which was hardly disruptive. The breakfast was excellent, offering a diverse selection of quality options. The fresh fruits were delicious, the orange juice was refreshing, and the champagne was a delightful touch.The service was great, with particularly attentive and friendly staff in the breakfast area who made the mornings more enjoyable. The hotel bar was also OK, featuring a good selection of drinks, including good quality draft beer.In terms of location, the hotel is relatively close to major attractions. It takes about 20 minutes to reach Torre dos Clérigos on foot, while Ribeira is approximately a 30–35-minute walk. This makes it a convenient choice for exploring Porto while still enjoying a quieter setting.Overall, the hotel offers good value for money. Given our positive experience, we would not hesitate to stay here again on our next visit to Porto.
Disliked: Nothing everything was OK

The room was clean and...

Liked: It was very clean and the location was great for walking to the mall. Closest Starbucks :-)
Disliked: It was under construction, so there was no water for a while. And the workers started very early in the morning.

Exceptional

Never happened

Disliked: I'm sorry but I can't review a hotel where I was refused a stay, after paying, without notifying me of the decision.Be careful because you book at this hotel and you will be surprised to be placed in another, without sending an email to notify customers. I booked a room on Christmas Eve for my mother, and I specifically booked this hotel which is close to my house. They sent us to another hotel and the girl who was at reception on the 24th of December told us that we couldn't stay here because there would be construction work and the hotel wouldn't welcome anyone on the 24th.I checked booking and this hotel, continued receiving appointments for 24th of December. I would rather be told they were overbooked than make up an excuse and lie to the customers. lack of professionalism and consideration for customers.We will never book again in this hotel.

Passable