Heritage Queenstown Guest Reviews
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1.0 miles from Queenstown centre |
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Linda Sat, 16 November 2024
Pleasant
Liked: The hotel decor needs updating very old and outdated
Disliked: Hotel needs a makeover very old and tired
Beate Sat, 16 November 2024
Superb
Mary Fri, 15 November 2024
Very good
Liked: Room was lovely Fantastic view Grateful for the upgrade
Disliked: Reception staff could have been more helpful. Otherwise very friendly
Susannah Fri, 15 November 2024
Enjoyed our stay here, while...
Liked: Had all the facilities to make it a comfortable stay
Disliked: The hotel is a bit tired and outdated. I wouldn’t necessarily say it’s ‘walking distance’ to the Main Street, the steep hill itself makes it quite difficult but it’s also a good 20+ min walk - not super convenient Could you walk? Yes. Is it close? No
Paul Thu, 14 November 2024
Staff at counter dismissive /...
Liked: Dated property.
Disliked: The fact that when booking I asked to be told if a lake view room became available. I received a lovely message telling me that you would like your offer us an upgrade for no extra charge as it was our 30th wedding anniversary. When we arrived there was no record of this and the lady at the counter dismissed us completely. I was so disappointed as I had told my friends how lovely this was. I would have kept trying to book a lake view room if I hadn't been given the offer . Really disappointing service
Kevin Thu, 14 November 2024
Relaxing stay in great local...
Liked: fantastic room and location. early breakfast opening was great ahead of an early tour pickup time. At the other end of day it was really helpful that the bar food remained open until 22.00.
Disliked: Maybe restaurant area is in need of a refurbishment. That said food and service excellent.
Belinda Thu, 14 November 2024
We had a very comfortable...
Liked: The kids loved the pool and spa. Neat and tidy.
Disliked: It is a little outdated, but that doesn’t effect the stay at all
Andrew Thu, 14 November 2024
Good
Samantha Wed, 13 November 2024
Great rooms, helpful staff, perfect...
Liked: Location and lovely rooms
Disliked: My room was located above the car park and was a little noisy when gates opened
Ronbron Tue, 12 November 2024
Superb