Heritage Inn & Suites The Woodlands Trademark by Wyndham Guest Reviews
Write a review
Write a review
Eva, Bay City, visiting The Woodlands Resort and Conference Center Tue, 12 September 2023
It was like staying in a friend's home. Staff was super friendly and service was excellent.
Liked: Breakfast and happy hour were excellent.
Disliked: Nothing.
Charla, Sealy, visiting Cynthia Woods Mitchell Pavilion Wed, 30 September 2015
What a comfortable place to stay. Close to the action too. The sweet young girl from the front desk was such a hostess. (looked like Jenna Bush). Served people during breakfast and was so pleasant and helpful. The hotel staff got us a driver for the concert. It was great! Would definitely stay there again!
Liked: Great front desk people! Made us feel like we were visiting friends.
Jeanine Wed, 12 March 2025
Exceptional
Rebekah Tue, 11 March 2025
Superb
Liked: Very well laid out, very comfortable friendly staff
Disliked: The pricing on the snacks were outrageously expensive. For two small bags of chips, a small bag of jerky and a candy bar was 16.50 not including tax.
Brittany Mon, 10 March 2025
Superb
Yamamura Mon, 10 March 2025
Exceptional
Yasmin Sun, 9 March 2025
Poor
Liked: Facilities weren’t as clean as I’d like.
Disliked: Cleanliness, and food they ran out of food
Arnoldo Thu, 6 March 2025
Superb
Liked: Great location, friendly staff, I would stay again in our next visit to the city
John Thu, 6 March 2025
Very good
D Wed, 5 March 2025
Not satisfied and will not...
Liked: The maid service, very friendly and accommodating however they are not given enough supplies to do their jobs.
Disliked: breakfast not as good as my last visit, tried it only once and they eliminated the happy hour and hot snacks in the evening without notifications on reservation sites, the little room to buy stuff was empty and never restocked for my entire 1 month visit and the wi-fi disconnects continuously. Finding small spiders (fleas) on the sofa and bed did not encourage me to return again.
Afolabi Wed, 5 March 2025
Comfort and value
Liked: Location and proximity to city centre
Disliked: Feel good at the hotel
Ntx Tue, 4 March 2025
Will Return
Liked: The breakfast was fabulous & the lady that was responsible for keeping it stocked & clean did a wonderful job. Having an elevator was a huge plus also.
Disliked: The layout of the room we were in was weird... if someone was at the sink/mirror, they would have to move to let the other person into the room with the toilet/shower/tub. I'm pretty sure this was just the room we got & not the standard room layout.