Heritage Inn Hotel & Convention Centre - Cranbrook Guest Reviews
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1.1 miles from Cranbrook centre |
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Nawaraj Wed, 12 February 2025
Poor
Mike Wed, 12 February 2025
Very good
Disliked: Hot tub not working, gym opened to late
Kari Tue, 11 February 2025
Good
Disliked: No stir stick for my coffee....other then that it was great!
Wade Tue, 4 February 2025
Good
Tomich Tue, 28 January 2025
disappointing
Liked: rooms were okay
Disliked: I have been using this hotel for 20 years, and the perks were hot breakfast free and 10% off my suppers. When I come to Cranbrook, it is because I am working, so the breakfast helps the cost. This time, which I normally book online, I didn't get breakfast. That was very disappointing. We did go to the restaurant. We were the only ones there, and we still waited 30 minutes for our food, which came to us cold.
Heather Sat, 25 January 2025
Mediocre
Liked: Advertised as having a restaurant and lounge. After check in, we inquired about dining and were told the restaurant and lounge were closed.
Disliked: Upon arrival and after having to ask, we were told the restaurant and lounge were closed. Room was adequate, but nothing special.
Youssef Sat, 25 January 2025
Exceptional
Shannon Sat, 18 January 2025
Worth the value.
Liked: Location and value, honored late checkout.
Disliked: Several things out of order, ice, water machines.
Sarah Sat, 18 January 2025
Good
Amanda Wed, 8 January 2025
Excellent experience from check in...
Liked: The room was spacious, clean and comfortable. It felt like home. The breakfast vouchers were an unexpected bonus! It was very convenient to have breakfast and dinner available in the hotel. The front desk staff were friendly and helpful.I LOVED the gym they provided!!! Best gym in a hotel stay yet. That alone exceeded my expectations. Nice pool and hot tub too! You could live there!
Disliked: I didn't dislike anything. I would choose my stay here again!