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Heritage Hotel and Suites eef - (888) 608-6346
Heritage Hotel and Suites, 475 15th Street West, Dickinson, ND -(888) 608-6346
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BOOK ONLINE OR CALL - (888) 608-6346
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (740 Ratings)
1.4 miles from Dickinson centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Offering free Wi-Fi and a 42-inch flat-screen TV in every guest room this hotel is less than 1 mile the Dakota Dinosaur Museum. Tea and coffee-making facilities a microwave and a refrigerator are included in each room at Best Western Heritage Hotel and Suites. Ironing facilities and a hairdryer are also provided in each room. Guest can relax in the hot tub or enjoy a swim in the indoor pool at Heritage Hotel and Suites Best Western. Laundry facilities and a business center are also featured on site. The fitness center and reception desk is available 24-hours a day. Adjacent to Prarie Hills Mall this hotel is 5 minutes' drive from Dickinson city center. This hotel is just off Interstate 94 and 5 miles from Edward Arthur Patterson Lake.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Swimming Pool
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` Accessible parking
` Free Wi-Fi
` Heated pool
` Daily Housekeeping
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Free face masks
` Electronic room key
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Lower bathroom sinks available
` Non-smoking property
` Soundproof rooms available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Pets allowed (charges may apply)

Heritage Hotel and Suites Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Michelle Fri, 15 November 2024

Very good

5

Exceptional - 5.0 out of 5

Heather Mon, 4 November 2024

Exceptional

3

Pleasant - 3.0 out of 5

Vlod Sat, 2 November 2024

Pleasant

Liked: Its a clean Hotel, Friendly staff

2.5

Fair - 2.5 out of 5

Vlod Sat, 2 November 2024

For a hotel with low...

Liked: Check-In was good, rooms are clean, HotTub works, Good guest service
Disliked: Printer was out of paper for a couple days, coffee creamer in the lobby was not restocked for a couple days.

5

Exceptional - 5.0 out of 5

Heather Wed, 30 October 2024

Must visit to appreciate!

Liked: The pool and jacuzzi were awesome. Great service and quiet but close to everything in town. The pictures didn't do the beautiful interior justice!
Disliked: Nothing to complain about.

3.5

Good - 3.5 out of 5

Vlod Tue, 29 October 2024

Accommodating

Liked: Gentleman at the desk was very helpful
Disliked: No Continental Breakfast

0.5

Poor - 0.5 out of 5

Jeff Mon, 28 October 2024

Good promises poor delivery!

Liked: The room was clean and updated.
Disliked: The hotel has no front office staff. The entire two days, there was a sign indicating the front staff was assisting other guests. Humm, hard to believe because if we called staff from a phone on the desk, the “staff” arrived from a back room, not from assisting other guests. Even though the hotel touted they provide 24/7 coffee/juice, the coffee maker and juice machine were out of order for the vast majority of our stay. Extremely poor customer service. Choose other locations.

1.5

Poor - 1.5 out of 5

Benita Wed, 16 October 2024

Will not stay here in...

Liked: There was a continental breakfast indicated with our booking. However in the morning, there wasn’t a breakfast. A staff member greeted us on checking in but not on vacating. No janitorial staff or any other staff around. Garbage sitting in the hall from the afternoon we checked in until the next am when we left. There were fecal smears on the desk chair. Heavy dust on bed head board & pictures.
Disliked: There was a continental breakfast indicated with our booking. However in the morning, there wasn’t any. A staff member greeted us on checking in but not o checking out. No janitorial staff or any other staff were seen. Bagged garbage was sitting in the hall from the afternoon we checked in until the next am when we checked out. There were fecal smears on the desk chair. Heavy dust on the bed headboard, pictures, etc.

4.5

Wonderful - 4.5 out of 5

Dorothy Sun, 13 October 2024

Superb

Liked: Location was good for us.
Disliked: South door to outside wasn't locked

5

Exceptional - 5.0 out of 5

Steve Sat, 12 October 2024

Great location around many hotels...

Liked: Nice open layout
Disliked: Nothing

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Heritage Hotel and Suites 475 15th Street West, Dickinson, ND