Henderson Castle Inn Guest Reviews
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1.1 miles from Kalamazoo centre |
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Melissa Sat, 29 March 2025
Exceptional
Liked: It is a charming, beautiful, historic hotel in a lovely location.
Thomas Wed, 26 March 2025
Very good
Simmons Sat, 22 March 2025
Exceptional
Liked: Everything was great!
Disliked: It was cold
Kirsten Fri, 21 March 2025
Could have been better…
Liked: Convenient location and great staff!
Disliked: Our room had an attic access panel that wouldn’t stay closed. There was about a 2” gap around all the edges. This alone wasn’t a big deal. But there was a bright light on inside the attic space and very loud HVAC equipment running all night. So throughout my attempts to sleep I would be awakened by these very annoying lights and sounds multiple times throughout the night.
Sara Mon, 17 March 2025
Pleasant
Liked: The staff was nice
Disliked: No heat in room shower leaked hot tubs weren't accessible upon arrival we had our chocolate covered strawberries eatin not by us pricing for drinks was high considering what we already pay for the room. I was just disappointed
Sloan Mon, 17 March 2025
Exceptional
Lana Sat, 8 March 2025
Good
Upton Thu, 6 March 2025
Passable
Liked: I like the room and the bed was very comfortable. Food was also very good.
Disliked: When i booked the stay i also paid for massages but when we got there they were all booked and then the hot tub was through the spa and we couldnt access til after 630 when the last massages were done. Well after 630 we were informed they had to shut it down because of the rain which was understable but just disappointing. Everything was closed at 830pm as we tried to go down stairs for dessert. Ended up going to coldstone.
Caper Wed, 5 March 2025
Exceptional
Sara Sat, 1 March 2025
Good
Liked: The staff were very professional! The food was excellent!
Disliked: We had reserved a room with 2 queen beds and arrived to be told that there was an unexpected issue with our room and was "upgraded" to a different room..the other room was smaller with only one bed. So, it wasn't an upgrade. We were told about the rooftop hot tub on check-in, but the access was locked for the entire stay.