Helnan Marselis Hotel, Aarhus | ConcertHotels.com

Exceptional

Liked: the view was superb with the sea in front of the room

Probably the best accomodation in...

Liked: Very relaxing location and setup
Disliked: I did not have fridge in my room

Good

Liked: Practical location, clean, no frills.
Disliked: The hotel while splendid in it’s prime years is rather dated and some room amenities as well as the breakfast needs a refresh to bring it in par with the neighbourhood the hotel is located in

The only good thing about...

Liked: The view and location was really good. Also not too many people, chill and calm.
Disliked: Really dirty bedsheets, pillows, blood stains on the mattress, stinky carpets.

Pleasantly

Liked: Location is very nice
Disliked: Rooms are not soundproof, so you’ll hear everything from the other room(s)

I would come back for...

Liked: The view is exceptional!!! It couldn’t be better tbh! I really miss this beautiful view out of these super large and clean windows. Also something that we really liked were the fresh flowers on the tables in the restaurant. The room service was also very good!
Disliked: The downside of the hotel is that you clearly see the age. Also the Sauna didn’t work. My wife was very disappointed because it was one reason to book this hotel to use the Sauna every day. She used it once in five days. : (

Pleasant

Exceptional

Too many problems

Liked: The location
Disliked: The closed pool area, and no useful compensation offered upon arrival (another receptionist did well on our day 2 (out of 2)).That we were left out on the deck and doors to get us in to the hotel were closed and we were unable to open them, and it took us around 15 minutes to get help. In the evening and in the dark, in late October.That the very first action after arrival is to figure out the hotel"s parking rules, and that it is not possible to pay for parking in the reception. I have never experienced this at any other hotel.

Happy to be there, and...

Liked: The room was big and comfortable, with an amazing view. The bathroom was also quite large and water pressure was good. The breakfast was delicious with a lot of different options. Personally I like cheese, bread, eggs and sausage.
Disliked: The extra towels for the pool and the sauna area are provided at the front desk. We didn't know this because none asked or told us, We saw the sing at the entrance of the pool area and this means at that point we need to upstairs and walk to the front desk with our swimming suits which we didn't feel comfortable doing so. If the towels for the pool was available at the area before the pool where the gym is also located, it would be much easier and convenient.