Exceptional

Great hotel close to the...

Liked: The staff was friendly, the hotel and the room were very clean, and the location was close to the center of London.

Very good

Very good

Liked: The location was great, 2 mins to the metro station of Picadilly and District lines, also, bus no 74 was convenient to go to the shopping areas. Quite a lot of good places to eat Chineese, Vietnamese and Korean food. Very good Vietnamese restaurant right in front of the hotel, at the basement floor.The rooms werw small but clean. They were cleaned every day, towels changed, tea, coffee refilled. Easy check-in and check-out process.The wifi was very vood.A pleasant stay for a full week.
Disliked: The room was cold, but there was additional heeting device provided, so all good.The windows didn't open, so no ventilation.The room floor had some decline

Very satisfied, and we will...

Liked: Clean, not noisy, comfortable, staff are very kind , close to the underground

Poor

Disliked: the stuff didn't help at all alot of noises the road are closed and my money were missing

Room is quite outdated, smelly...

Liked: The staff were friendly
Disliked: Room is quite outdated, smelly old carpet covers the entire room, room is too small to manoeuvre around let alone open a single bag.

Superb

Passable

Liked: Easy to find. Staff are friendly. Room is warm
Disliked: This time the room was very small, the bathroom door is restricted by the bed. it is too commercial. They made too many rooms in a small place on each floor! not enough towels for 2 persons. Staff were kind enough to provide more.