Exceptional

A gem of a place...

Liked: A warm welcome, impeccable service.Very pleasant, helpful Staff.
Disliked: The only thing missing for me was the absence of a full length mirror in my room!

One of the most charming...

Liked: I adored the interiors and the soft beautiful colours.
Disliked: The shower was a tad confusing.

a bit like staying in...

Liked: Fun place. Great decor and design. Minibar prices are unusually reasonable
Disliked: Was a bit underwhelmed with my breakfast choice.

Exceptional

Fabulously decadent, home from home,...

Liked: Ambience, location, staff
Disliked: Nothing

Bad

Brilliant hotel- well worth a...

Liked: Really, really loved this hotel. Stayed with my daughter and we each had a single room on the top floor. Very comfortable beds, my daughters room was at the front and she wasn't disturbed by noise from bars on the street. Only stayed one night and didn't have time to make use of the honesty bar and lounges, but will definately try and spend more time in the hotel on our next visit. Staff were very friendly and helpful, stored our bags for us before check in and after check out. Breakfast was lovely. Parts of the building were a bit on the slant, but it is all part of the charm and character. Shower was great, bed was very comfortable. Air conditioning was quiet. A wonderful base to explore from.
Disliked: Everything was great

Absolutely beautiful

Liked: This hotel is an amazing boutique hotel, the staff are brilliant and very attentive especially Patrick, he goes above and beyond, the location is perfect for tube amenities and the night life as well as easy access to Oxford street. Perfect all rounder, we have stayed in the ritz / ham yard and savoy on many occasions and this hotel is up there with the larger hotels, the rooms are beautiful and so clean and quiet and the personal touches like beautiful tea sets on a complimentary tea tray make it feel like home from home. we loved it that much we are returning in November again because of how nice it was last time
Disliked: There arnt really anything I can pin point. The hotel was having some renovation work done but even the builders weren’t overly noisy