Liked: Very quiet; super nice staff; adequate breakfast; great location for University of Oregon.

Perfect place to stay for concert nights if you only have one car. Must make reservations early - ended up in smoking room and we were all non smokers and hated the smell. Jennifer was so helpful, but night staff was short and uncooperative.

Disliked: Parking was full and no place for second vehicle

Would go to another hotel...

Liked: Breakfast
Disliked: You had to stay two days before they would clean your room. Then when they did they didn’t change the bed sheets or replenish the soaps. All they did was empty the trash.

Exceptional

Superb

Exceptional

Liked: The staff was friendly and helpful. The place was clean and welcoming. Location was conveniently located walking distance to UO games.

Good

Disliked: Everything is nice and new and a great location. The beds and pillows are very comfy, but the blanket was nearly as thin as a sheet.

Quiet, main building where we...

Liked: Liked everything: clean, quiet, very nice and helpful check-in staff, good breakfast. Liked the location, the decor, temperature good and water pressure in shower was great. Lighting also good in our room.
Disliked: Breakfast: the staff stopped replenishing food and coffee at 9:15 AM. If you're quoting 9:30 as the end time, please replenish the food RIGHT UP TO TO 9:30! Lots of people are only walking in at 9:20. Coffee and eggs ran out completely at 9:20 and the staff was very curt and refused to replenish it. Maybe you should quote 9:15 as your end time instead? No other coffee was available, not even in the lobby (to most people, pods don't constitute as "coffee"). By comparison, the Best Western next door replenishes the food right up until the final minute of their quoted "end time," as it should be. Also, could you consider extending breakfast to 10 am on the weekends, as the Eugene Best Western, Tru by Hilton and many other area hotels do?

Nice hotel, but don't bother...

Disliked: Asked for a ground floor room if there wasn't an elevator, as we both have bad knees. Got a 2nd story room in the Franklin building, which has no elevator.

Good but not great

Liked: nice rooms
Disliked: no elevator

Pleasant

Liked: Location, staff was great
Disliked: No towels at all in room had to call