Hawks Cay Resort, Marathon | ConcertHotels.com

Good

See above

Liked: Location only
Disliked: It was dirty and the facilities were abominable. We had to change rooms three times in the space of two hours and our request for a working coffee machine in our room fell upon deaf ears. And the worst thing was my wife being propositioned by a member of staff suggesting that she spend 80 minutes with him alone so she can have a private massage!!!!! Disgusting, absolutely disgraceful and humiliating. The best part of this hotel was the exit.

Great location to meet up...

Liked: Beautiful location! Property very well cared for, immaculate ! Great for adults and kids. Separate pools as well, Incase you want more quiet time.

Expensive it was a disappointment

Liked: The staff was friendly
Disliked: The Pilar bar was closed we utilized the family pool with annoying children. The spa and market place was closed. The Villa was an inconvenience we had to call for transportation to and from the hotel. We we not told we had to provide our own coffee etc. My wife has a bad back and climbing the stars were an issue.

Exceptional

Liked: Beautiful location, excellent facilities, such a treat of a place to stay. Seeing dolphins was great as was paddle boarding. Kids loved the swimming pools.
Disliked: Nothing, it was paradise

Bad

Liked: Shower curtain had blood stain. Bathroom looked like it hadn’t been cleaned.

We had a lovely time...

Liked: The staff was very nice and we had a nice time
Disliked: The drinks were a bit expensive

Very disappointed with the stay

Liked: I liked that they had family units. Private pool was great for the grandkids.
Disliked: They allow too many people in a unit. Next to us was a group of 20 in a 4 bedroom. They were blasting karaoke until 3am security did nothing about it. If I wanted to stay in the ghetto I would have. For the prices that they charge, I didn't expect that. I am very disappointed with the stay. Will not take the chance on going back & having a similar issue.

Wonderful Place to Spend Anniversary!

Liked: We stayed for our ten year anniversary. The staff were so nice, especially Karen. Since it was our anniversary, the staff surprised us with chocolate covered strawberries and a bottle of champagne. The lanai room was perfect. Loved having coffee on the lanai and laying out. The adult only pool was steps away and very peaceful. Wonderful views throughout the property!
Disliked: The rooms could use a little upgrading - like the shower head could have been a bit bigger with stronger pressure. The room could also have used a microwave. There was a fridge but no microwave. Our air conditioner was not up to par; however, that could have been our own fault - worked really well the first night then was just ok the rest of the time until the last night. Kept having to turn it off and on to get it to kick on. It wasn’t too bad, though, as we didn’t even report it.