Exceptional

Great place for a family...

Liked: Rooms to fit our needs. Thanksgiving lunch at main restaurant was wonderful- plenty of choice and excellent qualityAppreciated the rides from golf cart employeesOur family enjoyed the pickle ball courtsWeather was perfectThe men in our family took a fishing excursion ( they caught fish!) and we all snorkeled
Disliked: Main swimming pool small and crowded over Thanksgiving- adult pool empty!Not enough operable bikes

Perfect location to relax overnight...

Liked: Loved the rooms access directly to the adult pool and quiet space.
Disliked: Long black hair from prior guest not completely removed from bathroom.

Highly recommend for families and...

Liked: Amazing amenities. Clean and amazing staff. I believe the manager Courtney? She didn’t realize it but we stopped in for dinner at the tiki restaurant and actually had another room at another hotel but her greeting and helpfulness made me want to get a room there for the last evening in the keys to experience the resort. They actually house some retired dolphins from the navy and you can watch them as they feed in the morning. The Lagos pools and hot tubs were all great and at night they have a massive bonfire pit to relax by while catching the warm sea breezes. Highly recommend!
Disliked: Nothing it was spot on and definitely worth the money paid.

Good

See above

Liked: Location only
Disliked: It was dirty and the facilities were abominable. We had to change rooms three times in the space of two hours and our request for a working coffee machine in our room fell upon deaf ears. And the worst thing was my wife being propositioned by a member of staff suggesting that she spend 80 minutes with him alone so she can have a private massage!!!!! Disgusting, absolutely disgraceful and humiliating. The best part of this hotel was the exit.

Great location to meet up...

Liked: Beautiful location! Property very well cared for, immaculate ! Great for adults and kids. Separate pools as well, Incase you want more quiet time.

Expensive it was a disappointment

Liked: The staff was friendly
Disliked: The Pilar bar was closed we utilized the family pool with annoying children. The spa and market place was closed. The Villa was an inconvenience we had to call for transportation to and from the hotel. We we not told we had to provide our own coffee etc. My wife has a bad back and climbing the stars were an issue.

Exceptional

Liked: Beautiful location, excellent facilities, such a treat of a place to stay. Seeing dolphins was great as was paddle boarding. Kids loved the swimming pools.
Disliked: Nothing, it was paradise