Hart's Hotel, Nottingham | ConcertHotels.com

Really nice hotel - Elevated...

Liked: Friendly staff, clean and comfortable room

Good

Liked: My car was parked for me
Disliked: The room was quite small and there was too much (unnecessary) furniture, which made it feel cramped.

Very good

Liked: The extra care to detail was fabulous. Room was clean and comfortable and located close to the city centre.
Disliked: There was damp in the corner between the room and the bathroom. This was quite surprising and disappointing.

Great location, clean, friendly team

Liked: Great location, clean and friendly team
Disliked: Phone didn’t work in the room for room service

Very good

Exceptional

Superb

Liked: Superb location, clean and good size room with Egyptian cotton sheets. Good breakfast too.
Disliked: There was nothing not to like.

Pleasant stay, slightly let down...

Liked: The staff were all very polite and friendly, particularly the lady on the front desk. The coffee at breakfast was nice! the rooms were clean and comfy
Disliked: The breakfast was rather lacking, not much choice in my opinion.

This is the third time...

Liked: Location is excellent for the theatre. Thanks are due to reception for printing out tickets for me, very grateful.
Disliked: When we arrived back late evening the young blonde girl seemed reluctant to serve us drinks. No smiling face.Also, the plug in the en-suite wash basin did not drain the water so was unusable. Having changed for bed I did not feel like venturing down to reception. In the morning on checking out I was waiting to be asked if everything had been satisfactory so I could then tell them about plug that did not work. I was not asked. I told them anyway that I would be cleaning my teeth at British Rail facilities and why. I was then offered a nearby room to clean my teeth but we were all packed up for travelling. I cannot understand that the cleaning staff in a 4 star hotel were not aware of this.I am putting this in writing because I have still not been asked by Harts for comments on my stay. Otherwise I would have taken it up with them directly.

Comfortable cosy stay, with very...

Liked: Staff were very helpful and friendly. The room was nice and clean. The shower was very nice. The hotel is well situated for a city trip and access to the reasonably priced car park was useful.
Disliked: Being charged £50 for mini bar I did not intend to use (give how much they were charging ie £8.50 for a 50cl bottle of spirit) and then having to wait for it to be refunded at the end of our stay. The breakfast was expensive at £17per head so we ate breakfast elsewhere where we had nicer options for half as much. The goggle maps direction for the hotel takes you to the other southern half of the crescent on which it is situated. Sadly there is bollard blocking access half way round. You have to enter from the Northern end of the road. It would be helpful if the hotel ask Google to update it.