Superb

Very good

Very good

Liked: Very friendly staff

Superb

Great Oktoberfest!

Liked: Contemporary and clean
Disliked: Nothing

Superb

Liked: Clean and spacious apartment near trains.

Superb

Like the room and hotel,...

Liked: The room is spacious and eco friendly system. I do like it.
Disliked: However,I wasn’t happy about the customer service by the staffs at the reception. I don’t mind they are not fluent in English but I do mind that they don’t have well trained attitudes which was quite rude. They didn’t communicate properly and explain well about their payment system. And even put blame on the customers. They were supposed to give the receipt when we check in and they didn’t give it. When we checked out, they asked for the payment again. The first guy when we checked in, didn’t proceed the receipt. How could a customer know about it. The lady who did check out, said “ohh because you didn’t ask. The one side should communicate”. I am speechless and embarrassed.

Exceptional