Hard Rock Hotel New York Guest Reviews
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Write a review
Sasha Sun, 2 March 2025
Exceptional
Michael Mon, 24 February 2025
Exceptional
Iowa Sat, 22 February 2025
Very good
Liked: Your staff is amazing…especially the young man at the front desk who happened fl check us in and check us out.
Disliked: When we went to get in bed there was something on the sheets. It was something small like a bead off someone’s clothing.
Andrew Mon, 17 February 2025
Superb
Disliked: It would be better if there was a spa on site - and as the hotel is in the theatre district, having the restaurant open later than 10:00 pm would have allowed us to eat there after a show.
David Mon, 17 February 2025
Pleasant
Cristina Mon, 17 February 2025
Great stay
Liked: Location was prime! You could walk most places and area has a cool vibe. Safe as well. Extremely helpful Concierge (thank-you). Comfy bed, clean bathroom, nice staff.
Disliked: For a 4 star hotel, the breakfast price, especially for children was exorbitant. I ended up not booking. We ordered room service on arrival… poor and expensive. Also blocked 40% depo ok arrival which wasn’t written anywhere.
John Mon, 17 February 2025
Exceptional
Kimberly Sat, 15 February 2025
Exceptional
Jamie Wed, 12 February 2025
Exceptional
Sarah Mon, 10 February 2025
A luxury fun hotel right...
Liked: The location of this hotel was perfect for Times Square. The theme of the hard rock hotel was fantastic with musicians outfits on display, plus some great music throughout the hotel foyer and lifts. The bedrooms are a perfect size for a couple, comfy beds, fab views, quiet. Each room has a theme - ours was Bruce Springsteen. All rooms have an Alexa, a huge tv, coffee machine, rainfall shower etc etc. Luxurious feel to the entire hotel. We will be back to stay here later this year. The rooftop bar is very beautiful with a real luxury feel about it. Cocktails very nice and the view on the outside part of this bar is amazing. All staff very helpful and friendly. Security is great too as lifts will only go up if you have a room card.
Disliked: All good