Harbour Light Motel Guest Reviews
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0.6 miles from Nanaimo centre |
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JL, Courtenay, visiting Port Theatre Nanaimo Wed, 6 December 2023
Normally, I don’t like to give bad reviews. However, my recommendation - spend the extra $50 and find somewhere else to stay. The beds are extremely uncomfortable; very loud and had missing linen; didn't even have a face cloth in the washroom. The gentleman who checked us out advised me that my room smelled like smoke even though I don't smoke and my husband didn't even smoke in our car parked in front. He went across the parking lot. I still have not received my deposit back. It's been two days. I would not recommend this motel. The only reason I gave it a poor and not terrible is due to the young woman who checked us in. She was very polite and very helpful. If it wasn't for her, I'd give it a terrible.
Liked: The size of the room was decent. The young woman who checed us in was very helpful and seemed knowledgable.
Disliked: Missing linens; the beds were extremely uncomfortable. Had a horrible sleep; very loud - we could hear everything above and around us. Problem checking out and getting my deposit back.
Ralph Fri, 11 April 2025
Very comfortable stay
Liked: Was a nice location for an overnight stay. Clean hotel and comfortable beds. Next door to a very good restaurant and inn a main road.
Amanda Tue, 8 April 2025
Excellent
Liked: Was a decent hotel for the price we paid ...clean ... Ask for a room in the back to avoid traffic noise
Disliked: Everything was fine
Sandra Tue, 8 April 2025
Very good
Liked: Very comfortable bed. Very clean and quiet.
Leanne Tue, 8 April 2025
Disappointing
Karen Fri, 4 April 2025
Good
Liked: The location is convenient to downtown.
Disliked: The motel is right on Highway 1 and there was a lot of traffic noise. The room has ants.
Tim Fri, 4 April 2025
Good
Ashok Fri, 4 April 2025
Great experience
Liked: Had a great time, and I found the staff to be very helpful. When we left our charger, he went above and beyond to help us retrieve it.
Suel Thu, 3 April 2025
very comfortable place to stay.
Liked: my fridge froze everything in it so i told the front desk and they brought me a brand new one in 20 mins. I was very happy with their response.
Dee Wed, 2 April 2025
Superb
Ava Tue, 1 April 2025
terrible front desk staff
Liked: can't think of anything
Disliked: The room I booked was at the back side with no view and no privacy (the fence blocks all the view and daylight and people will walk around the back side). I asked the front desk lady if we can change our room to the front, and she replied rude and aggressive like we are trying to take advantage. She said "No You Cannot! Because you booked the budget room and they are on the back side. Rooms on the front and second floor are different prices and they are our PREMIUM ROOM!" When I am booking the room, I cannot learn the differences between each option from the pictures, and of course you would go with cheaper one. When I booked the room with other hotels, the price differences means the size of the room is different. This is the first and will be my last time staying with this hotel. Terrible room and terrible staff.