Staff at the front desk and valet are very polite and professional. The room was clean, with all expected amenities. The shower was nice and hot with great water pressure. The location definitely cannot be beaten, if you are attending a show at the Sixth and I. The only low point was the nasty bartender at the hotel, who started closing up and cleaning an hour before last call, and ignored everyone who came in between 10-10:30pm.

Liked: The staff at the front desk and valet were very polite and professional. Hotel was clean, with all expected amenities available.
Disliked: The bartender inside the hotel on 11-8-2018 was very rude. We came back from our show around 10:05, and wanted to get a drink at the hotel bar before heading up to our room for the night. I stood at the bar for over 10 minutes, while a lady picked up candles off the tables around the restaurant. I had no idea, she was the bartender! She made eye contact with me 3 times and still ignored me while she packed up the tables. Finally around 10:20, she came over and said 'what do you want?' We ordered 2 easy drinks and took them over to a table. Five minutes later, she came over and snatched the candle off our table. Then, at 10:35, she came back by our table and screamed that it was last call, then looked at her watch and said 'well, last call in 9 minutes!'. We had no intention of staying later, but quickly finished our drinks and headed out. I've never felt more unwelcome by a bartender in my life. If the bar is open until 11p.m., she shouldn't have been shutting the whole place down at 10pm.

The overall stay was pleasant. The room was clean and the pool and bar area was very nice. But my A/C temperature wouldn't adjust and no one came to fix it. And the woman at the front desk was very rude.

Liked: The clean room.
Disliked: The woman at the front desk was making rude comments and my A/C didn't work.

Location, location, location!!

Liked: Location is within walking distance of the Metro and close to downtown Chinatown. Hotel has been recently remodeled (as of this review) and has several amenities for business travelers.

Would stay again because of...

Liked: Good breakfast. Great customer service. Room was huge!
Disliked: Location a little far from metro. No spa or pool services. Lock box was small. View was not great.

Superb

Liked: cleanliness and room size
Disliked: it was confusing where to park while checking in, especially since it was a little busy on the street

Good

Exceptional

Liked: The staff was friendly, breakfast was good and a nice extra perk, the hotel was within walking distance of a lot of places and site seeing.
Disliked: $50 a night for parking. Parking should be included in your stay

Exceptional

Superb

Liked: Everything
Disliked: N/A

Bad

Liked: just location
Disliked: I recently stayed at the Hampton Inn Washington DC - Convention Center, and I have mixed feelings about my experience.On the positive side, the location of the hotel is excellent, making it easy to access various attractions and transport options in the area. The room itself was comfortable and well-maintained, but unfortunately, I had trouble sleeping due to the excessive noise. The walls seem thin, and noise from outside or the hallways made it difficult to get a restful night.However, the most disappointing aspect of my stay was the staff. Honestly, they were the worst I’ve encountered in my 25 years of traveling. The front desk staff was rude, impolite, and unhelpful. When I asked for assistance or any simple request, they didn’t listen or respond properly. One time, I called the front desk and the person on the other end hung up on me before I could even finish my question. On check-out day, the woman at the front desk was visibly upset when I requested a printed receipt, and her attitude was unprofessional.Another downside was the breakfast. It was lacking in variety and choices, with no cheese available at all. The breakfast area was also far too small for the number of guests staying at the hotel. There was barely enough seating for 40 people, while the hotel likely had 300 to 400 guests at the time.Overall, the location was great, but the poor staff and subpar breakfast really detracted from the experience. Based on this stay, I would hesitate to recommend this hotel.

Exceptional