Hampton Inn By Hilton Syracuse Clay Guest Reviews
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3.3 miles from Clay centre |
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Crumb Thu, 5 December 2024
Very good
Bonnie Tue, 3 December 2024
If you're going to offer...
Liked: The location is good.
Disliked: I asked the people at the front desk four times over three days to please turn up the heat in the pool so I could bring my grandchildren swimming. The hotel is near my son's family so the pool and the location are the primary reasons we stay there. My requests were ignored until we were actually freezing ourselves in the pool. At that point, three maintenance people arrived and finally turned up the heat. The breakfast was poor. Fake, wet eggs, limited cereal options, no fruit juice.
Robert Tue, 3 December 2024
I won't stay there again.
Liked: OK
Disliked: We stayed 4 nights, and the bedding was never changed and the bed was never made.We went two days without facial tissues, and I had to go to the front desk to ask for more.Used plates and silverware from breakfast were never taken from the room.
Steffanie Sun, 1 December 2024
Very good
Liked: The pool
Ramona Sun, 1 December 2024
Exceptional
Liked: Clean, location, friendly staff
Disliked: A little pricey
Ramona Sun, 1 December 2024
Exceptional
Liked: Clean and location and breakfast
Disliked: A little pricey
Kanhchana Fri, 29 November 2024
Passable
Liked: Breakfast was good. Lots of options .
Disliked: The hot tub was broken and there was no signs to let patrons know . I sat in it and ended up getting an infection and a skin reaction . Called the front desk and no effort of compensation or apology
Isaac Wed, 27 November 2024
Great hotel, would book again!
Liked: How clean it was
Disliked: N/A
Riches Mon, 25 November 2024
Good
Robert Tue, 19 November 2024
Disappointed !!
Liked: Proximity to shopping in a quiet area.
Disliked: Room was not as described in pictures on BOOKING. Com As usual took no responsibility for discrepancy “sorry you booked through a third party “ Very expensive for what we got.Breakfast was very very basic not a memorable meal . Manager was apologetic and said he would look into it with BOOKING …. ?? Kicking the can down the road did not do it for us .We travel extensively and we know the difference.Would not recommend this establishment at all .