Great!

Liked: The lady at front desk, her name was Ethiopia, Awsome me, polite, friendly, courteous, caring, big big help, she is a big asset, great customer service skills with people, great personality, thank you

Passable

Good

Disliked: 15 parking fee

Good accomodations, good breakfast, the...

Disliked: Clear indication of TOTAL PRICE. I DEEPLY RESENTED HAVING TO PAY $15 to PARK. I've never had to pay to park at a hotel before. Bad precedent imo

Exceptional

Liked: Adan made our stay 10x better! All the staff were friendly and we will definitely come back again!

Very good

Pleasant, clean, quiet and gas...

Liked: We enjoyed the informed friendly staff. At check in the person before us was very upset that there is a $15 parking fee for guests. Because people park and leave their cars to go ski etc. it’s the hotels way to identify who paid to park. The employee stated why there is a parking charge. She was reserved and calm, very professional.I don’t agree that a guest should pay for parking and a slip can be provided to know the difference between cars from ones that park to adventure. However he was very upset, and rude to her. She doesn’t make the decisions as to who pays for what. I greeted her with a smile and understood the parking fee. My encounter was pleasant and very nice. I appreciate Ethiopia and Katie for their customer serves skills and tact.I will return and am okay with having a parking charge to ensure I have a spot. Especially in season. I don’t agree with it, I do understand.
Disliked: The pillows need to be upgraded. I requested additional pillows and it was still very flat and I have neck issues. I travel with a pillow just the ones here aren’t for propping up in bed to read while relaxing. Would have like whip for evening hot chocolate.

Very good

Exceptional