Exceptional

The rooms were great but...

Liked: The staff at check in and check out was pleasant.
Disliked: Was not made clear that connecting rooms were not available with 2 queen rooms.We were not on the same floor either.The rules about changing sheets every day I get it.Not taking the trash out every day is unsanitary and not taking dirty towels.The hotel is nice but bringing fresh towels up request and not taking used towels is unacceptable.The fire alarm went out while we were in the hot tub, we proceeded to the lobby where 2 staff did not direct us or give instructions what to do. We had a person still in our room and we called her, she did not hear any fire alarm or see flashing lights. We used our own judgement to remain by the door until instructed by the fire department to vacate or all clear to use the elevator. Even the maintenance guy and another staff walking around clue less. This could of been a real disaster if it was not a false alarm.

I had a very relaxing...

Liked: The property was vey clean staff was very nice and helpful
Disliked: Breakfast could’ve had a few more options

Passable

Liked: The location
Disliked: The rooms were dirty. The sofá bed was really dirty. There wqs something slimy under the bed and it stinked. The pool was really dirty.

I would love a refund...

Liked: Nothing
Disliked: The pool was closed once we arrived. It took 2 hrs to checkin because once I arrived my room was sold out. I was checkin too two different rooms. The worker explained that third party doesn’t verify rooms they just push the reservation thru. Terrible. Once the pool open it was dirty. Hot tub OUT OF ORDER CLOSED! Our full experience was disappointing and a waste of money.

Exceptional

Happy ambience. Attractive renovation. Spacious...

Liked: Newly renovated. Room HVAC works great. Wonderful welcome staff. Attentive breakfast staff with more choices than typical. Signature chocolate chip cookies offered at a Hampton!
Disliked: Not quite a negative, but-->Need grain options to offset so many white flour, no fiber choices such as the bagels, pancakes, toast, muffins, and dyed red waffle mix (pure dessert with syrup-base, sugary strawberries, whip cream, chocolate chips and chocolate syrup if you want that in the morning)!!

Exceptional

Liked: The breakfast was great
Disliked: Everthing was great nothing to fislike

Exceptional