We were only there about...

Liked: Property was very nice and clean. Welcoming staff.
Disliked: Everything was great

The entire hotel was clean,...

Liked: The pool table in the lobby/lounge area. Plus, the breakfast selection was incredible.
Disliked: Nothing comes to mind.

Totally extended our expectations. Thank...

Liked: We loved everything about our stay. Primarily, all the staff were incredible.NOTE: One incredible moment happened as we arrived. We are both seniors. As we were leaving our car to check-in, we were carefully trying to navigate the snow that had fallen the night before, and was covering some parts of the parking lot. One of your staff witnessed our struggles and came to us and used her hand to grab my wife's arm to carefully help her to safely reach the hotel entrance. We were so very grateful for this unselfish act. We wish we would have gotten her name. This speaks highly of the integrity of your personnel. Every single staff member was always so kind and helpful. Well done, Hampton Inn Louisville East - Hurstborne!!
Disliked: We were in a room that had a modified bathroom. Perhaps that was why we had limited closet space. That was my only suggestion.

Exceptional

Exceptional

Excellent place to stay!

Liked: Excellent place to stay!
Disliked: N/A

Excellent place to stay!

Liked: Cleanliness!
Disliked: N/A

There are better alternatives -...

Disliked: I encountered several cockroaches in my room, and I was charged a rate higher than what was confirmed by Booking.com. Additionally, I was unable to fully close the window curtains to prevent morning sunlight from entering. The breakfast bar offered a very limited selection of items.

Breakfast food was terrible, as...