Exceptional

Exceptional

Liked: I liked the cleanliness and accommodations the staff made for me after the room I booked and paid for wasn't available upon arrival.
Disliked: I didn't like the fact that I selected a specific room for my stay and it wasn't available when I arrived. Staff response was its was booked through a third party and the third party doesn't confirm room availability before booking .

double booked?

Liked: location
Disliked: system was down and room was double booked, my son was going to stay in the room but after being double booked he decided not to stayso I paid for a room that no one stayed in and because it was double booked and had another couple in my son didn't want to stay. I will not recommend.

Very good

Liked: Updated and clean
Disliked: The pool was unavailable

Not too bad, a bit...

Liked: Our room had weak water pressure.
Disliked: My wife and I got sick off of breakfast.

Suite 426 was great

Liked: Friendly staff, great suite

It was a great stay!

Liked: I had a bad experience in the breakfast but the reception staff Brandia and her Manager Brenda changed my bad experience to great. Brenda takes the comfort of the customers very seriously but my shoutout is for Brandia. She is beyond amazing!!! If am going to stay again in this hotel it will be because of Brandia!! She is amazingly courteous and made my stay worth because of the way she treated me. I hope she gets promoted soon!
Disliked: Breakfast staff behaviour

Very good

Superb