Hampton Inn By Hilton West Springfield Guest Reviews
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Donna Tue, 27 August 2024
Disappointing
Disliked: Fire alarm went off 3x,ran out of food and ran out of towels
Morgan Mon, 19 August 2024
Overall, very great and comfortable.
Liked: Loved how easy it was to check in, the later check out time, ease of finding my room, and the location was great as there were many options for dinner.
Disliked: The breakfast was okay, the room that you get the breakfast in was really small so I grabbed very little as I couldn’t handle the number of people in there.
Nadia Tue, 30 July 2024
Very good
Bessy Mon, 29 July 2024
Poor
Disliked: The rug from the hotel is durty
Aiqin Mon, 29 July 2024
N/A
Liked: Kitchen to get breakfast is too small
Disliked: Breakfast
Sheila Sat, 20 July 2024
Passable
Meg Fri, 19 July 2024
The hotel was great for...
Liked: Convenient area, breakfast in the morning
Disliked: Our neighbors were very loud late into the night, and it was probably worse because it was a connecting room, not a solid wall.
Reed Sun, 14 July 2024
Reeds visit Massachusetts
Liked: The pool!! And the staff. I didn't catch the front desk workers name but she was kind and patient.
Diane Thu, 11 July 2024
Good
Liked: Location was good. Hotel was clean. Great shopping and restaurants in surrounding area
Disliked: I wish there could have been more pillows on the bed. I have back issues and had problems getting comfortable. Usually will use pillows to prop up. We had a king size bed with 4 standard pillows.should have either had king pillows more pillows or both.
Kristen Sun, 7 July 2024
Passable
Liked: Staff
Disliked: The rooms need de humidifiers