Hampton Inn By Hilton West Springfield Guest Reviews
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2.6 miles from West Springfield centre |
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Weinberg Tue, 21 January 2025
Superb
Thomas Wed, 15 January 2025
Very good
Liked: Clean room, breakfast, location
Disliked: Taking a picture if license
Daniel Mon, 6 January 2025
Good
Donna Mon, 6 January 2025
Was there attending a family...
Liked: Breakfast was okay. Not very healthy, too much sugary food with limited healthy choices. Didn't eat there the second day. Location was great, lots of restaurants and options for shopping nearby.Staff was helpful, relaxed easy going environment. Bed was comfortable.
Disliked: The shampoo or conditioner bottles in the shower were empty. Body wash was almost empty. Didn't know until I was in the shower. Room was on the first floor. Heating unit was very noisy, and it was always cold around the floor. Could use some updating. The big TV was placed in front of a wall sconce that made it unusable. Lighting was rather poor in the room.
Michael Sun, 29 December 2024
Exceptional
Liked: Great location and Nice customer service. Room very clean.
Crespo Thu, 26 December 2024
Superb
Ryan Mon, 9 December 2024
3/10, way over priced for...
Liked: Breakfast was decent
Disliked: Wasn’t clean, I had to sign some weird noise policy agreement that wasn’t agreeable. Still have not received the money you put on hold
Emily Tue, 5 November 2024
Very good and would come...
Liked: Very good breakfast and coffee available through day
Disliked: Could have an upolstered chair for further comfort
Carol Mon, 4 November 2024
Well probably stay again next...
Liked: We’ve stayed before. Breakfast ok Saturday, but all bananas gone by Sunday. Location good for our trip.
Disliked: Cups and coffee weren’t refilled after Saturday morning. On arrival, no blanket or pillows for the sofa bed. Price was $8 more than my booking price.
Pamela Mon, 28 October 2024
It's an ok stay, if...
Liked: The staff was very friendly and helpful. The beds were very comfortable.
Disliked: It is an old Hampton Inn, not up to the quality of others we have stayed in. The bat tub couldn't hold water in and was sort of grungy. The hair dryer and bat tub fixtures were very loose. It isn't well soundproofed.