Staff at the front desk and valet are very polite and professional. The room was clean, with all expected amenities. The shower was nice and hot with great water pressure. The location definitely cannot be beaten, if you are attending a show at the Sixth and I. The only low point was the nasty bartender at the hotel, who started closing up and cleaning an hour before last call, and ignored everyone who came in between 10-10:30pm.

Liked: The staff at the front desk and valet were very polite and professional. Hotel was clean, with all expected amenities available.
Disliked: The bartender inside the hotel on 11-8-2018 was very rude. We came back from our show around 10:05, and wanted to get a drink at the hotel bar before heading up to our room for the night. I stood at the bar for over 10 minutes, while a lady picked up candles off the tables around the restaurant. I had no idea, she was the bartender! She made eye contact with me 3 times and still ignored me while she packed up the tables. Finally around 10:20, she came over and said 'what do you want?' We ordered 2 easy drinks and took them over to a table. Five minutes later, she came over and snatched the candle off our table. Then, at 10:35, she came back by our table and screamed that it was last call, then looked at her watch and said 'well, last call in 9 minutes!'. We had no intention of staying later, but quickly finished our drinks and headed out. I've never felt more unwelcome by a bartender in my life. If the bar is open until 11p.m., she shouldn't have been shutting the whole place down at 10pm.

The overall stay was pleasant. The room was clean and the pool and bar area was very nice. But my A/C temperature wouldn't adjust and no one came to fix it. And the woman at the front desk was very rude.

Liked: The clean room.
Disliked: The woman at the front desk was making rude comments and my A/C didn't work.

Exceptional

Probably wouldn't stay here again.

Liked: The convenience.
Disliked: Fix the fan belt in the HVAC for crying out loud! It was so loud all night. Barely got any sleep. The TV didn't work right either. The Valet was not very pleasant.

Pleasant

I loved the Suite, spacious,...

Very good

Disliked: My car got scratched by valet parking.

Exceptional

Might stay again if I...

Liked: Clean, updated, comfortable mattress, convenience store/pharmacy/movie theater/nail salons/good restaurants nearby. Free bottled water per person when we checked in. Sandwich/snack/drink shop in lobby.
Disliked: The staff was not friendly at all really…. Acted like us checking in, asking clarifying questions, storing our luggage, & picking up our luggage between checking out and going to the airport was actually a waste of their time. Seemed indifferent or annoyed at everything. And not just one person, each staff member. Bar downstairs only open in evening on weeknights for 4 hours - was actually closed on the weekendsBreakfast buffet was free but food was mostly lackluster. The western premade omelets on the hot bar were good, and the pomegranate blueberry infused water was good.

Like the location

Superb