Hampton Inn By Hilton & Suites Syracuse North Airport Area Guest Reviews
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5.3 miles from Liverpool centre |
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Violet W, Potsdam, NY Mon, 4 February 2013
Queen bed was really hard which made it hard to sleep. Cleaning staff was great and the front desk was very nice too!
Liked: Great room and great staff.
John Mon, 10 March 2025
Exceptional
Elizabeth Mon, 24 February 2025
Exceptional
Lovlee Mon, 17 February 2025
Comforting!!!
Liked: Breakfast was great! Everything was clean! Staff was welcoming
Disliked: Nothing
Taylor Sun, 16 February 2025
Exceptional
Alyssa Fri, 14 February 2025
Superb
Liked: Clean, accommodating, comfy
Disliked: Doing some construction in the main area but not a huge problem
Darmstadt Sun, 9 February 2025
The stay would have been...
Liked: The front desk staff was friendly and super nice.
Disliked: The housekeeper came into our room while we were at breakfast and was cleaning the bathroom , all of our personal belongings were there my purse, wallet, jewelry, clothing my husband wallet etc… and when we came in and asked what she was doing she got snippy and defensive, there was a language barrier, she tried to keep cleaning around our personal items in the shower we had to get the other house keeper to get her out, it was a very strange and uncomfortable situation. We immediately called the front desk, they were very nice and apologetic, the housekeeping manager also came up who was also very apoplectic explaining the language barrier has her confused which rooms people have checked out of…I explained that our personal items should have been enough to make her question that??? Thankfully nothing was missing, or out of place but it was incredibly uncomfortable and a very disturbing situation!!! If the rest of the hotel staff was not outgoing and kind I would have left a terrible review to be honest! And in the future I would think twice about staying at a Hampton vs. other hotels in the area!
Deb Wed, 5 February 2025
It looked brand new. Very...
Liked: Went to breakfast with friends in the area. It looked great though.
Disliked: The shower head was just okay.
Ad Tue, 4 February 2025
ok but could have been...
Liked: food was ok staff was very friendly and compeident
Disliked: toilet in my room was broken and no mainteance person on duty. temporary fix and was advised to carefully flush the toilet.
Thomas Mon, 3 February 2025
Superb
John Sun, 2 February 2025
Superb
Liked: They finally had maple flavored beef sausage! Much better than the chicken sausage last time.. LOL
Disliked: My neighbors. Bunch of kids running up and down the hallway and the stairs that was adjacent to my room. But that ain't no fault of the hotel just the parents.