Hampton Inn By Hilton & Suites Rochester/Henrietta Guest Reviews
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9.9 miles from Rochester centre |
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Sharon, Rome Sun, 4 March 2018
Great room and place to stay.
Liked: The room; the staff; close to where we needed to go.
Disliked: Nothing.
Ingrid Wed, 26 March 2025
Superb
Marshall Sun, 23 March 2025
Very good
Liked: Clean friendly
Disliked: Pillows SUCKED!!
Genesis Sat, 22 March 2025
Needs better cleaning service
Liked: We did like the breakfast, and the front staff were helpful and kind. Also, it was only a hotel with pet accommodations, which was a plus.
Disliked: It took 3 days for our room to be cleaned by room service. We had requested three times, cleaner lied, and said we had the DND sign up, but we had removed it before leaving. In the second attempt, we left again and came back to a dirty room with the drawers open as if someone was looking through our things. Ultimately, the room was cleaned after we had spoken to the actual cleaning staff.
Latoya Thu, 20 March 2025
Very nice
Liked: Everything
Disliked: Everything
Sonia Sun, 2 March 2025
Exceptional
Sonia Sun, 2 March 2025
Exceptional
Remigijus Wed, 26 February 2025
Passable
Janet Mon, 24 February 2025
When management came in 4...
Liked: Pool was filthy Rooms were old
Disliked: Staff
Ellen Sat, 22 February 2025
Superb
Coe Fri, 21 February 2025
Enjoyed my stay
Liked: Good price, nice staff, great breakfast
Disliked: Nothing